Customer Service Store Manager
Resume:
Janet K. Pilachowski
Lakeland, Florida 33803
*****************@*****.***
Summary
Dedicated creative professional with more than thirty years of experience in design and store management offers skills that will exceed expectations. Outstanding skills in sales; meeting and exceeding prescribed goals and objectives. Sharing my experience, guiding the professional development of employees at many different levels. I am especially interested in a position with a strong creative component. Experienced in the process and creation of many mediums of Fine Art and Fine Crafts.
Experience
Dutchcrafters March 2021 - present
Working with over 100 different Amish woodshops, designed and sold high end custom furniture. Expert knowledge in furniture construction, including wood species and their characteristics, customizations, and complex pricing.
Bob’s Discount Furniture April 2018 – Pandemic
Commission Based Furniture and Design Sales for the retail consumer market.
Arts and Artisans Gallery – Chicago, IL June 2017 – January 2018
Gallery Sales for a 4-location business in downtown Chicago. Performed all business operations in addition to curating and merchandising new and existing work coming into the stores.
Bathroom Design and Remodeling – Absolute Construction, Schererville, Indiana April 2017- November 2017
By appointment, I did design and in-home sales of all products related to bathroom remodeling. Left because of the lack of qualified appointments in the Northwest Indiana and South Suburban Illinois territory to which I was assigned.
Artist – Self Employed, Munster, Indiana June 2008 to present
Ethan Allen Global, Chicago, Illinois August 2007 to December,2008
Designer
Completing all aspects of design projects for Ethan Allen clients including furniture selection and placement, accessories, window treatments, rugs, and carpeting choices while providing excellent customer service. Met and exceeded sales goals.
Aflac July 2004 - Pandemic
Sales Professional
Sold worksite supplementary medical insurance. Top producer in the state region in 2004, my first year. Continuing to provide customer service to my existing payroll account.
Pumco Interiors April 2002 to November, 2003
Store Manager
Store manager, buyer, merchandiser and design professional at a small boutique location in a high-end resort area.
Purdue University November 2000 to April 2002
Professional Development Specialist
Professional development responsibilities with parents and staff of Head Start program that Purdue administered in Lake County, Indiana. Purdue lost the grant that funded my position.
Anderson Interiors, Inc. November 1987 to 2000
President and Owner
Owner and designer of my own interior design firm, managing all aspects of the business including client design projects, budget and profit issues, training and supervising staff. Extremely successful during the 13 years in business. Fabricated most of my own window treatments, pillows, bedcoverings, etc.
Education and Training
BFA, Indiana University Northwest, Gary, Indiana, 2015
BA, Psychology, Loyola University Chicago 1973
Training seminars: Professional Development, Sales, and Personal Motivation
Licensed FEMA Home Inspector with Vanguard EM
Lillstreet Studio, Chicago, Illinois, Book and Paper Arts
The American Academy of Bookbinding, The Art of Fine French Bookbinding
Shake Rag Alley, Loom and Off Loom Weaving
Arrowmont School of Arts and Crafts, Handmade Paper and the Stitch
Various workshops with local groups on many types of Basketweaving and Gourd Embellishment
Private Studies with established loom weavers
The Philosophy of Art and Art Theory, continuing with Dr. Nina Corrazzo, Endowed Chair of Philosophy, Valparaiso University (since May of 2015)
Arrowmont School of Arts and Crafts, Papermaking with Oriental Fibers and Techniques, Steve Miller of the University of Alabama
Woodcut Printing with Corey Hagelberg
Independent Study with Indiana University Sculpture Professors
Other Skills
Computer skills include Windows, all Microsoft Office products including Word, Excel, Access, and Power Point and Dynamics 365 CRM.
Proficient in Digital Photography, Digital Photo Developing and printing using Adobe Creative Suite Products.
Juried Art Shows
South Shore Arts – Salon Show, September and October 2016
Valparaiso CSA Pop-up Show, July 2016
Miller Beach, Indiana, Summer Art Show, 2016
Fire Arts Studio, South Bend, Indiana, May 2016
Current Projects
Working with two clients and professional photographer (Rebecca Hoyle Photography) to create custom books with her photos and the clients’ writings.
Fiber Sculpture, Independent Study with Susan McNamara in Bowling Green, Ohio
Continuing my own study of the Book and Paper Arts
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