Operations Manager Network Engineer
Resume:
Doreen Hambrick
Baltimore, MD *****
**********@******.***
Professional Summary
Dedicated operations manager with 15+ years of experience in crisis management and healthcare support. Proven expertise in leading teams and providing compassionate care as a Certified Peer Recovery Specialist. Skilled in network engineering and administration, with a strong background in managing diverse properties and enhancing operational efficiency. Committed to leveraging extensive experience to foster positive outcomes in challenging environments. Willing to relocate: Anywhere
Work Experience
Operations Manager
Silent Storms Solutions-Baltimore, MD
September 2024 to Present
Helping people dealing with crisis.
Home Healthcare Aide
Self (1099)-Baltimore, MD
March 2020 to June 2022
Live-in caretaker maintaining daily care and household for a double amputee. Property/Leasing Manager
Self (1099)-Baltimore, MD
August 2014 to March 2018
Managed and maintained all aspected of apartment complexes and homes properties in several counties. Network Engineer
ITT Systems-(Contractor), Balad Iraq
July 2004 to July 2005
· In support of deployed US Military in Iraq, provided data routing and voice connection services from Iraq to Kuwait, Germany, and United States.
· Installed army software on personnel laptops and performed troubleshooting services for network, hardware, and software issues.
· Assembled hardware, installed software, configured systems, and tested components to ensure function to specification.
Network Administrator
(Contractor)-Fort Meade, MD
October 2003 to July 2004
· Router configurations on main frame and local.
· Installed updates and software on all computers.
· Troubleshoot and resolved all software/hardware issues.
· Maintained equipment and paperwork for the annual audit. Lead Network Engineer
(Contractor), NASA-Houston, TX
January 1999 to June 2001
Migration of voice/data connections from analog for entire establishment. Quality Engineer
Compaq Computer Corporation-Houston, TX
January 1997 to January 1999
Tested and troubleshot different components on laptops/desktop computers. Human Resources Coordinator
Chelsea Catering (Continental Airlines)-Houston, TX March 1993 to January 1997
Administrative duties of all employees including all aspects from application reviews, hiring, facilitating classes, worker’s compensation, newsletter, president of several groups and planning monthly appreciation parties for employees.
Education
BS in Information Technology
University of Houston-Houston, TX
Skills
• Administrative experience (10+ years)
• Direct support
• Operating Systems (10+ years)
• Multitasking (10+ years)
• Network Engineering (10+ years)
• Organizational skills (10+ years)
• Management (10+ years)
• Communication skills (10+ years)
• Leadership (10+ years)
• Team development (10+ years)
• Network Administration (10+ years)
Certifications and Licenses
MCSE
Microsoft Certified Systems Engineer
CPRS
Certified Peer Recovery Specialist
Certified Home Health Aide
Manage daily duties and household for client. CPR and First Aide certification CCNA
Cisco Certified Network Associate
Accounting
All aspect of accounting
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