Account Director, Pharmaceutical Strategy & Contracting

Lesley A. Hendricks

**** **** ****** **, *********, FL 34209 636-***-**** *************@*****.***

Objective

To obtain a position that will offer me knowledge, growth, and the ability to showcase my analytical, project management, and contract management skills to promote client satisfaction.

Skills & Abilities

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SharePoint, project management, contract negotiations/contract management, proposal writing, Supply Chain Strategy subject matter expert.

Experience

2023-Present

2019-2023

Account Director, Pharmaceutical Strategy & Contracting, Express Scripts by Evernorth

Contract review and interpretation for rebate and inflation protection agreements and amendments. Review and negotiate redlined agreements, finalizing matrices, strategic business review and participation in strategic initiatives. Understand the fiscal impact of assigned accounts. Manage pharmaceutical manufacturer relationships and develop partnerships with assigned manufacturers across multiple departments within Express Scripts’ supply chain. Work cross-functionally with various matrix partners including legal/contracting, invoicing, rebate optimization, and formulary teams.

Pharma Contracting Advisor, Legal & Corporate Affairs, Express Scripts, Inc.

Prepare and draft pharmaceutical manufacturer agreements and amendments. Support the redline contract process. Mitigate legal, financial, and operational risk. Obtain cross-functional business approvals. Initiate contract execution. Create and update pharmaceutical rebate contract templates. Work cross-functionally to ensure accuracy and adhere to timelines. Resolve barriers with appropriate escalation as needed. Mentor and train new team members. Maintain department SharePoint site. Annual review of policy and procedure documents. Lead cross-functional initiatives. Complete special projects as assigned.

2015-2019

Project Manager, Supply Chain Strategy, Express Scripts, Inc.

Respond to client proposal questions. Manage proposal projects to include analysis, research, writing, and editing questionnaire responses. Review contract redlines and provide edits to the contract team. Work cross-functionally to ensure accuracy and adhere to timelines. Resolve barriers with appropriate escalation as needed. SharePoint maintenance. Annual review of policy and procedure documents. Lead cross-functional initiatives. Complete special projects as assigned.

2014-2015

Sr. Proposal Writer, Supply Chain Strategy, Express Scripts, Inc.

Respond to client proposal questions. Manage proposal projects to include analysis, research, writing, and editing questionnaire responses. Review contract redlines and provide edits to the contract team. Work cross-functionally to ensure accuracy and adhere to timelines. Resolve barriers with appropriate escalation as needed. SharePoint maintenance. Train new employees as needed. Annual review of policy and procedure documents. Lead cross-functional initiatives. Complete special projects as assigned.

2013-2014

Proposal Writer II, Client Proposals, Express Scripts, Inc.

Manage client proposal projects to include analysis, research, writing, and editing questionnaire responses. Work cross-functionally to ensure accuracy and adhere to timelines. Coordinate production to ensure timely delivery in effort to increase client and consultant satisfaction. Resolve barriers with appropriate escalation as needed. Maintain assigned benefit advisor templates. Participate in new hire training project. Wiki site updates. SharePoint maintenance. Complete special projects as assigned. Demonstrate alignment of goals and timelines.

2009-2013

Contract Specialist, Legal Department, Express Scripts, Inc.

Manage client contracting process. Support quality improvement initiatives. Analyze and recommend enhancements to the overall contract process to improve quality, efficiency, and client satisfaction. Participate in complex contract negotiations primarily with Health Plan clients. Create and maintain internal processes and procedures. Serve as trusted advisor to internal cross-functional business partners. Lead team meetings. Lead contract software tool enhancements meetings with cross-functional partners. Mentor and train new team members. Maintain department SharePoint site.

2007-2009

Contract Manager, Legal Department, Express Scripts, Inc.

Perform quality reviews and manage client contracting process. Support quality improvement initiatives. Analyze and recommend enhancements to the overall contract process to improve quality, efficiency, and client satisfaction.

2003-2007

Executive Assistant, Product Management, Express Scripts, Inc.

Executive Assistant to multiple Vice Presidents, Sr. Directors and their direct reports in the Product Management department. Responsibilities included travel arrangements, coordinating interviews, scheduling meetings, coordinating offsite meetings, PowerPoint presentations, expense reports, ordering office supplies, answering incoming calls, data entry, assisting with special projects.

Education

B.S. Healthcare Administration, St. Charles, MO, Lindenwood University

Leadership

Board of Directors, Association on Aging with Developmental Disabilities (AADD) of St. Louis, MO, member 2018-2019.

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