Customer Service Direct Support

Chey Reddish

Brooklyn, New York 857-***-**** **********@******.***

Objective

Dedicated and adaptable professional with experience in customer service, food service, and direct support. Passionate about providing quality care and ensuring a positive experience for customers and clients.

Education

Oliver Ames High School — Easton, MA

High School Diploma, June 2024

Skills

•Customer Service & Hospitality: Skilled in providing attentive service in retail, restaurant, and coffee shop settings.

•Cash Handling & Transactions: Experienced with POS systems, cash registers, and handling cash/card payments accurately.

•Multitasking & Efficiency: Ability to work in fast-paced environments while maintaining organization and attention to detail.

•Special Needs Support: Experience assisting individuals with disabilities in a residential setting.

•Teamwork & Communication: Strong interpersonal skills with a focus on collaboration and problem-solving.

Professional Experience

Direct Support Professional

May Institute — North Attleboro, MA

July 2024 – March 2025

•Provided care and support to individuals with special needs in a group home setting.

•Assisted with daily living activities, promoting independence and well-being.

•Maintained a safe, clean, and supportive environment. Sales Associate

PINK — Braintree, MA

October 2023 – March 2024

•Assisted customers with purchases and product inquiries to drive sales.

•Managed cash registers and processed transactions efficiently. Barista

Dunkin’ — Brockton, MA

May 2023 – October 2023

•Prepared and served beverages while educating customers on drink options.

•Provided fast and friendly service in a high-volume environment. Barista

Marylou’s Coffee — Brockton, MA

March 2022 – March 2023

•Delivered exceptional customer service, explaining menu items and assisting customers.

•Operated cash registers, handling cash and card transactions accurately.

•Contributed to increased sales by promoting menu items. Team Member

Target — Easton, MA

December 2021 – February 2022

•Fulfilled online orders efficiently under time constraints.

•Maintained accuracy while packaging and sorting.

Server

Hayashi Sushi Restaurant — Brockton, MA

February 2021 – August 2021

•Provided high-quality service in a fast-paced sushi restaurant.

•Took customer orders, served food, and ensured guest satisfaction.

•Maintained cleanliness and organization of the dining area. Server

Two Jerks Grille at Easton Country Club — Easton, MA August 2020 – January 2021

•Delivered excellent customer service in a casual dining environment.

•Assisted with food and beverage service, ensuring accurate and timely delivery.

•Managed customer requests and maintained a welcoming atmosphere. Certifications

•Valid Driver’s License

•CPR Certified

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