Supplier Quality Customer Service
Resume:
SUPPLIER QUALITY MANAGER PRODUCTION SUPERVISOR
DOUGLAS STALLWORTH
PROFESSIONAL PROFILE
CONTACT
An experienced and result-driven professional with over 15 years of experience leading quality assurance and supplier management initiatives within the manufacturing and automotive industries. Proven expertise in overseeing manufacturing processes, optimizing production efficiency, and ensuring quality standards are met. Highly skilled in managing supplier quality audits and performing root cause analysis to resolve complex quality issues. Proven ability to build and lead cross-functional teams, fostering collaboration and driving successful outcomes. Possess excellent communication abilities, strong organizational aptitude, and meticulous attention to detail. An adaptable individual who can work autonomously and collaboratively in a dynamic and fast-paced environment.
Grand Blanc, MI
****.**********@*****.***
Production Management
Quality Management
Supplier Development and Management
Project Management
Value Stream Mapping
Lean Manufacturing
Advanced Product Quality Planning
Root Cause Analysis and Applied Countermeasures
Analytical and Problem-Solving Skills
Excellent Communication Skills
Interpersonal Skills
Organizational Skills
KEY SKILLS
PROFESSIONAL EXPERIENCE
CORPORATE SUPPLIER DEVELOPMENT ENGINEER COMMODITY MANAGER
Magnetti Marelli, Auburn Hills, MI January 2016 – March 2020
Managed supplier qualification processes for all NAFTA Metallic suppliers and conducted regular audits, ensuring all suppliers met OEM expectations and customer requirements.
Assisted regional and business facilities in maintaining quality standards, achieving cost targets, reducing scrap, and automating failure control processes.
Worked closely with other departments, such as engineering, procurement, and quality, to ensure seamless supplier integration and communication.
Developed and implemented contingency plans that minimize risk to production schedules by 35% and enhanced customer satisfaction.
Authored and facilitated live-time reviews of QMS manuals, ensuring updates from design and production improvements were implemented.
ADVANCED QUALITY ENGINEER
Integrated Manufacturing Assembly, Detroit, MI November 2013— November 2015
Championed quality deliverables, ensuring 100% compliance with internal targets for successful product launches.
Assisted in staging product prototypes and OEM builds to ensure traceability and proper documentation of customer requirements to achieve production release.
Oversaw all pre-production quality tasks, including PPAP, APQP, PFMEA, and process validation to ensure compliance with industry standards.
Developed quality-related documents, including PFMEA, Control plan, dimensional layout reports, design validation reports, and gage reports material certifications.
Performed root cause analysis and troubleshooting to identify quality issues and implemented effective countermeasures to prevent re-occurrence of issues.
SUPPLIER QUALITY ENGINEER
Chrysler Group LLC May 2011 – November 2013
Managed the supply base for planning and development, ensuring timely PPAP of supplier components and assemblies before vehicle launch.
Led on-site run & rate assessments to confirm supplier capability to meet and exceed production volumes at maximum capacity during peak customer requirements.
Monitored in-process quality fallout, ensuring all deviations were addressed with irreversible corrective actions.
Conducted comprehensive reviews and approvals of the PPAP to guarantee fit, form, and function compliance with company quality standards.
Evaluated supplier test and validation material certifications, confirming that all approval dates were current and aligned with production schedules.
TRAINING & CERTIFICATION
VDA 6.3 Process Auditing
Kaizen (Continuous Improvement)
Red “X” Certification (Shanin)
GD&T
Six Sigma Practice
5 S (Workplace Organization)
ISO/TS 16949 Internal Audit Certification
Diversity Training
Harassment in the Workplace
Microsoft Office Suite
Lotus Notes
EDUCATION
ADVANCED SUPPLIER QUALITY ENGINEER
Inergy October 2010 – May 2011
Managed the Supplier Quality Audits and oversaw PPAP and service activities for the company’s entire product supply base.
Worked closely with suppliers to address quality issues, initiate corrective actions, and improve overall product quality.
Collaborated with cross-functional teams, including R&D, Manufacturing, and Procurement to drive supplier development and improvement efforts.
Assisted the project manager in coordinating the plastic fuel tank project, defining the project scope, planning, and ensuring the execution of project deliverables.
ADVANCED QUALITY ENGINEER
Air International June 2007 – July 2008
Served as the customer representative for GM CAMI, responding to quality issues promptly and effectively.
Oversaw the build cycle of HVAC and powertrain cooling assemblies project, ensuring alignment with program requirements and customer expectations.
Worked closely with the warranty team to investigate and resolve all coolant-related failure issues.
Generated report on warranty issues and documented the progress of all corrective actions before and after implementation.
PLANT QUALITY MANAGER
Behr America Automotive Group June 2002 – December 2006
Led the facility’s achievement of TS 16949 and QS 9000 certified laboratory, ensuring compliance with quality management standards.
Managed QMS documented updates, integrating best practices and lessons learned to improve operational efficiency.
Managed customer and supplier PPAP reviews, ensuring first-time approval and alignment of sample submissions with actual production builds.
Managed receiving inspection as a quality gate of lot control for supplier product receipt.
Acted as Shanin "Red X" lead representative for in-plant and warranty issues.
Bachelor of Arts (Liberal Arts)
State University of New York at Buffalo, Buffalo, New York
Graduate courses toward a Master of Quality
Eastern Michigan University Ypsilanti, Michigan
Management Competency Training
GM University, Pontiac Michigan
Contact this candidate