Om Dulal
Blacklick, OH *****
*******@*****.*** 720-***-****
Professional Summary
Experienced Data Center Technician and Medical Technician with a background in IT infrastructure, cybersecurity, and sterile processing. Proven ability to manage data center hardware, troubleshoot networks using OSI layers, and ensure secure and smooth system operations. Strong technical foundation in CompTIA, Cisco, and Linux environments, combined with a history of leadership and coordination in both healthcare and educational settings. Energetic, punctual, and always eager to grow professionally.
Security Operation Center Training (SOC): Ongoing training with complete tools to prepare for complete cyber security operation.
Certifications & Education
Certified Registered Central Service Technician (CRCST) Since 2020
CompTIA A+, Network+, Security+ – Goodwill, Columbus, OH Jun 2023 – Feb 2024
Preparing for: Cybersecurity Analyst, Ethical Hacking, Pen Test+
Cisco Certified Network Associate (CCNA) – Pickens Technical College, Aurora, CO Apr 2011
IT Training – Microsoft Office Package, Kathmandu, Nepal
B.Sc. in Biology – North Bengal University, India 2000–2005
Technical Skills
Data Center Operations (AWS, OSI Model Troubleshooting)
Server Installation, Configuration, and Maintenance
Networking: TCP/IP, DNS, DHCP, Active Directory, NSLOOKUP, Netstat, Ping
Operating Systems: Windows, Linux, Kali Linux
Ethical Hacking Tools & Security Concepts
Microsoft Office Suite
Customer Service & Coordination
Professional Experience
Data Center Technician (DCO) – Amazon AWS, Columbus, OH
Mar 2025 – Present
Maintain and troubleshoot physical infrastructure supporting AWS online services.
Install, configure, and repair servers and storage systems.
Apply OSI model to resolve networking and hardware issues.
Ensure data center security, reliability, and hardware functionality.
Instrumentation Coordinator – OSU Hospital, Columbus, OH
Feb 2021 – Feb 2025
Managed medical instruments and ensured proper sterilization protocols were followed.
Coordinated with OR staff and sterile processing teams to meet operational needs.
Sterile Processing Technician – UCHealth, Aurora, CO
Jul 2016 – Feb 2019
Prepared and sterilized instruments for surgical procedures.
Assembled and maintained equipment for clinics and operating rooms.
Promoted safety and customer service in coordination with multiple departments.
Computer High School Teacher / Network Technician – Kathmandu, Nepal
Feb 2000 – Feb 2009
Installed, maintained, and upgraded computer systems in a school environment.
Created and managed Active Directory, DHCP, and DNS.
Diagnosed and repaired hardware and OS issues.
Taught basic IT and networking principles.
Applied TCP/IP, troubleshooting tools, and OSI Model methodologies.
Volunteer Experience
IT Volunteer – UCHealth IT Department, Denver, CO
2018
Tested and replaced IT peripherals (badge readers, keyboards, mice).
Assisted IT team with device management and setup.