Customer Service Class A

RayLee Transport! Two Cousins Transport! CNB Trucking

September 2018- present

Local and OTR Driver

‘Transported freight safely and efficiently, ensuring timely deliveries and load security. Performed pre-trip inspections and maintained accurate logbooks and bils of lading. Optimized fuel-efficient routes and

adjusted itineraries as needed. Delivered excellent customer service with strong communication and organizational sks. Experienced with PeoplesNet E-logs.

M&M Cartage Inc.

May 2016 -August 2018

Local CDL Class A Driver

‘Transported freight safely and on time, ensuring load security. Conducted pre-trip inspections and maintained logbooks. Planned fuel-efficient routes and adjusted deliveries as needed. Delivered excellent

‘customer service and used PeoplesNet E-logs.

MAE Transport inc.

Nov. 2015 ~ May 2016

OTR CDL Class A Driver

‘Transported freight safely and on time, ensuring load security. Performed pre-trp inspections and maintained logbooks. Planned fuel-efficient routes and coordinated deliveries based on customer schedules.

Provided excellent customer service with strong communication and organizational sls.

‘Auto Zone

Sept 2015.Nov. 2015

‘Customer Service Rep.

GGreeted customers to assess needs and provide assistance. Described products, explaining features, care instructions, and benefits. Recommended and obtained out-of-stock items based on requests.

Managed inventory, stocked parts, and delivered products to repair shops. Facilated transactions, including cash and creditcard processing. Provided excellent customer service by diagnosing issues and

recommending car repair parts. Boosted sales by upseling additional services and warranties.

Aerotek Staffing, Louisville, KY

‘Oct, 2014- Feb. 2015

Labor-packing

Recorded product, packaging, and order information on specified forms and records. Removed completed or defective products and placed them on conveyors or designated areas such as loading docks.

Sealed containers and materials using glues, fasteners, nails, and hand tools. Filled orders and packaged products for distribution, ensuring accuracy and efficiency in the shipping process.

‘Omni Source Staffing, Louisville, KY

May 2013-Oct. 2014

‘Operated forklifts, slip sheets, and reach tricks to load, unload, and stock supplies. Marked and labeled containers and products. Measured, weighed, and counted materials for accuracy. Inspected products

to ensure packing specifications were met. Recorded product and order information. Removed completed or defective items, placing them on conveyors or designated areas. Sealed containers using glues,

fasteners, nals, and hand tools to secure shipments.

Forge Industrial Staffing, Indianapolis, IN

Jan. 2013-April 2013

Labor- cleaning auto part trays

Cleaned transmission trays and parts,

‘The Sears Outlet, Louisville, KY

‘Aug. 2012-Dec. 2012

Sales

‘Assisted in sales by answering customer questions about products, services, and merchandise. Managed shelf-stocking responsibilties and organized displays to maintain a well-presented sales floor.

Maintained a clean work environment and operated cash registers during peak hours to ensure efficient customer transactions.

‘Adecco Staffing, Louisville, KY

‘uly 2012-Dec. 2012

LLabor-picking, packing supplies

Received orders, unloaded packages, and stored them propery in the warehouse. Maintained a clean work environment and organized tools and equipment. Ensured quality control of products, preventing

damage. Kept accurate records of materials recelved and transported, submiting them to the senior manager. Managed inventory control using scanners and bar code readers. Conducted routine checks on

artving shipments against invoices.

Employment Plus, Louisville, KY

Mar, 2012-July 2012

‘Operated forklifts and slip sheets to load, unload, and transport materials. Received and unloaded orders, storing them properly in the warehouse. Maintained accurate records of materials received and

‘transported, submiting them to the senior manager. Managed inventory control using scanners and bar code readers. Conducted routine checks on artving shipments against invoices.

Selective Staffing Service, Plainfield, IN

Jan, 2011-March 2012

‘Operated forklifts and slip sheets to transport manufacturing materials. Conducted regular pick-ticket item assessments, Maintained and updated warehouse documentation and records for supervisor review,

Ensured item locations were properiy aligned with site requirements.

Kenneth A. Brooks 502-***-**** Kennethbrooks671@gmaicom

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