Customer Service Package Handler,waitress

Shelley Miller

Customer Service Expertise

Danville, IN 46122

***************@*****.*** - 317-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Server

Papa Joe's Jr. - Avon, IN - January 2017 to Present Waitress and occasional Hostess and Bartender. Exceptional Customer Service is my main focus from the moment the customers arrive to the time they walk out the door. Server

Logan's Roadhouse - Plainfield, IN - September 2016 to Present waitress for lunch and dinner

Package handler

FedEx - Indianapolis, IN - February 2015 to Present Sorting packages up to 75lbs. and some unloading of trailers. Merchandising

TNG - Indianapolis, IN - March 2015 to August 2015 Retail Merchandiser

- Replenishment of magazines and books. Following plan-o-grams and some ordering. Server/Hostess

Pancake Emporium - Avon, IN - February 2015 to August 2015 Responsibilities

server/hostess

Accomplishments

Outstanding customer service

Skills Used

customer service, waitressing, and weekend hostess Lead cheese steward

Kroger - Avon, IN - October 2011 to August 2014

Managed cheese shop

Server/Hostess

Mayberry Cafe - Danville, IN - February 2010 to September 2011 Responsibilities

server

Accomplishments

outstanding customer service

Skills Used

server/hostess

Sorter

UPS - Indianapolis, IN - September 1999 to January 2004 Responsibilities

sorter, package handler

Accomplishments

Memorization of over 1,500 zip codes

Skills Used

sorting packages according to zip code at extremely fast pace, unloading of freight trucks, loading of freight trucks

EDUCATION

N/A ( not completed ) in Business

I.U.P.U.I - Indpls.

1991 to 2007

High School Diploma

Lawrence central High school - Lawrence, IN

1989

SKILLS

Server/ Bartender/ Hostess experience since 1991. Establishments such as, Fine dining, Private Golf Club, Bar and Grill, Family Dining, and Breakfast/ Lunch Cafe's. Also, experience in small catering and serving for long time customers at their homes. (10+ years)

CERTIFICATIONS/LICENSES

Certified Cheese Steward

July 2012 to Present

Certified for Cheese Training to manage Cheese Shop ADDITIONAL INFORMATION

* For Catering/Driving: Experience driving large 1995 Econoline Van Super for an Independent Flooring Contractor and Independent Home Refurbishing Contractor. * Pharmacy Technician experience: Started at Hooks Pharmacy as Cashier/PharmTech in Training in the 1990's. Continued with CVS part time until 2002 and then again at 24hr CVS on Ditch Rd. No certificates. * YMCA in 2001-2002: Experience in Wellness Center and Front Desk

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