Quality Assurance Escrow Assistant
Resume:
Wendy Gibson
*********@*****.***
Employment History
Escrow Assistant
*/****-******* ****** ***** Company Pensacola, FL
Verifying the accuracy of land ownership documents. Conferring with buyers, sellers, and lending institutions. Examining property titles for delinquent taxes. Examining and summarizing mortgages and trust deed documents. Reviewing and summarizing search activity documents. Ensuring all financial obligations have been met by the seller and the buyer. Preparing legal documents for the closure of the sale. Holding and transferring funds. Collect documentation to clear title items, customer services, appointment setting, notary duties.
Escrow Assistant
8/2023- 10/2024 DHI Title Pensacola, FL
Preparing and reviewing legal documents, coordinating with key parties, handling financial transactions, maintaining files and records. Providing clerical and administrative support throughout the real estate closing process, communicating with clients, ordering payoffs and title reports and scheduling appointments
School Readiness/Voluntary Prekindergarten Program Compliance Monitoring/ Quality Assurance/Grant Implementation
11/2021- 8/2023 Early Learning Coalition of Santa Rosa County Milton, FL
Conduct School Readiness and Voluntary Pre-K childcare provider contract monitoring onsite using the Division of Early Learning monitoring tools. Compile written reports of monitoring visits and make available to childcare providers for their review and any required corrective action. Ensure all files are completed and maintained in accordance with statute and/or policy. Conduct Pre-site inspections for providers that request School Readiness and/or VPK contracts. Monitor providers monthly to ensure state protocol is adhered. Assisted with external audits conducted by the state to ensure agency files are within acceptable limits.
Escrow Title Closer
10/2018- 11/2021 Stewart Title Remote
Verifying the accuracy of land ownership documents. Conferring with buyers, sellers, and lending institutions. Examining property titles for delinquent taxes. Examining and summarizing mortgages and trust deed documents. Reviewing and summarizing search activity documents. Preparing legal documents for the closure of the sale. Holding and transferring funds.
School Readiness and Voluntary Prekindergarten Program Monitoring/Fraud Investigator/Quality Assurance Compliance Specialist
05/2010 - 11/2017 Early Learning Coalition of Escambia County Pensacola, FL
Oversee the fraud detection, reporting, case documentation, tracking program and maintain the fraud case management database. Initiate and monitor fraud referrals and related activities such as onsite provider monitoring, court appearances, and researching client/provider information. Coordinate with staff members to follow up on issues relating to potential fraud, to include subsidy clients, providers, payments, internal accounting. Develop and maintain a database for tracking each external audit, review and monitoring visit, update tracking files as each visit progresses. Maintain a record of all files associated with each external audit, review, and monitoring visit.
Intelligence Analyst 2006, Pensacola High School, 1994
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