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Customer Service Los Angeles

Yucca Valley, CA
September 25, 2023

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Yucca Valley CA ***** 760-***-****



A dependable and knowledgeable dispatcher with over 10 years of experience working with customers, security, and parking enforcement. I have led teams of over 25 security officers, including scheduling and daily operations. I would like to continue developing my skills. SKILLS


Icon Health & Fitness Beaumont, CA

Salesman/Representative 2015-2021

Plan, direct, or coordinate the transportation. storage, or distribution of goods and services. Develop forecasting plans to maintain enough inventory. Verify goods reach their destination in a timely manner. Cambridge Village Apartments Los Angeles, CA

Post commander/Dispatcher 2013-2014

Secure premises and property, Dispatch and respond to emergencies, Ensure safety. Universal Protection Services Los Angeles, CA

Bike Patrol Supervisor/Dispatcher 2004-2011

Daily briefings at start of shifts, Assign officers to patrolling areas, Conduct disciplinary actions. Inter-Con Security Pasadena, CA

Security Supervisor/Parking Enforcement Dispatcher 2001-2004 Detex Patrol. Supervised metal detectors. Daily activity reports. Incident reports. Dispatch. Clean & Green Program / LA Conservation Corp Los Angeles, CA Supervisor/Team Leader 1997-2001

Supervise youth groups between the ages of 14-17 doing community beautification. Education

Diversified Vocational College Los Angeles,CA

Transportation & Logistics Diploma 2015

TLT program focused on logistics modules that included dispatching, MS Office 2013, and customer service. References

Cesar Jouvin MOCA/Post commander / Former Boss / 22 yrs / 818-***-**** Craig Hilary School District / Teacher / Friend / 20 yrs / 818-***-**** Rossbert Blanco Intelligence Analyst / Former Boss / 16 yrs / r blancojr@yahoo,com 650-***-****

● MS Word & Excel

● MS PowerPoint

● CPR/First Aid

● Proficient typing

● Navigate Web

● Security Equipment

● Management 25+

● Leadership Briefings

● Employee Scheduling

● Incident Reports

● Detex Patrol

● Daily Activity Reports

● Emergency Responder

● Customer Service

● Bilingual English & Spanish

● Dispatching

● Gave Citations

● Secured Promises

● Emergency Codes

● Alarm System Exp.

● Empathetic

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