MARIANA COSIO
adynpw@r.postjobfree.com 541-***-**** San Diego, CA 92114
Sociable Server offering 4 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Menu memorization
Liquor, wine and food service
Table Bussing
Dish preparation
Check payment processing
Quality control
Relationship management
Dining crew workflow optimization
Service prioritization
Seating assignment preparation
Sales Techniques
Safe food handling
Food inspection
Server Manolos - Miami Beach, FL 04/2021 - 08/2022 Presented menus to patrons to answer questions about offered items and make suitable recommendations. Cleared table and bussed dishes to allow for quick setups. Set up dining room to meet hospitality and service standards. Stocked server areas with supplies before, during and after shifts. Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens. Restocked tables, wait staff areas and order staging areas. Server - Bartender Dennys Restaurant - Key West, FL 05/2019 - 03/2020 Presented menus to patrons, answered questions about menu items and made recommendations. Checked identification to verify minimum age requirements for consumption of alcoholic beverages. Refilled drinks and checked with diners to meet specific needs. Presented menus to patrons to answer questions about menu items and make recommendations. Brewed coffee and distributed to guests.
Informed customers about specials, upselling additional food and drink items. Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction. Cleaned tables and chairs to prepare dining area for next customers. Addressed complaints to kitchen staff and served replacement items. Server Rock and Fellers - Rosario, Santa Fe 01/2018 - 04/2019 Operated POS terminals to input orders, split bills and calculate totals. Communicated with hosts, bussers and kitchen staff to prepare for and serve customers. Promoted desserts, appetizers and specialty drinks to optimize sales. Checked with customers to determine satisfaction with meals, promptly taking action to correct problems. Served food and beverages to patrons and immediately remedied issues with orders. Summary
Skills
Experience
Provided exceptional service to high volume of daily customers. Stocked server areas with supplies before, during and after shifts. Set up dining room to meet hospitality and service standards. Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens. Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection. Suggested additional items to customers to increase restaurant sales. Nuestra Señora De La Misericordia Argentina 03/2005 High School Diploma
Spanish:
Native/ Bilingual
English:
Professional
Certified Bartending course, Cocktail course in the city os Buenos Aires - 2018 Education and Training
Languages
Certifications