MELISSA HOUSTON

**** ******** ****, *******, ***** Carolina, 29706, US 803-***-**** adxbbf@r.postjobfree.com Dedicated to learning, growing, in this industry. I desire to take on a new challenging role involving the development of effective strategies and the production of our product. I am a quick responder and innovator who is personable, organized, and self-reliant in identifying solutions to bring high reliability projects to a successful conclusion. Desire to take on a new challenging role involving the development of effective strategies to make this company number one. I have previously been recognized on a regular basis for outstanding performance and contributions to the past companies success. I am a quick responder and innovator who is personable, organized, and self-reliant in identifying solutions to bring high-reliability projects to a successful conclusion. Packing and scanning

Positive learning process

Operations management

Data entry

Excel in [areas of expertise]

Business operations

Customer service

Sales

Supervision

Creative problem solving

Communications

Shipment planning

Excellent communication

Quality control

Safety and compliance

Proficiency in [area]

Organization

Weekly Payroll

Budgets

Advertising

Computer literate

Team management

Quick learner

Problem resolution

Multi-Task Management

Project organization

Client-focused

Expense control

Customer satisfaction

Time management skills

Budgeting

Package labeling

Vendor relationship management

Safety measures

Product ordering

GED 1999

Chester Senior High School Chester, SC

Shipping Receiver September, 2017 to February, 2023 Shutterfly Fort Mill, South Carolina

Packaged and labeled books to be shipped all around the United States. Made goals, performed the highest in shipments. Also ran a press machine that printed the papers in the book. Ran a hot press that put pictures on luggage tags, packaged those and printed labels to be shipped. Completed paperwork and all necessary information. Made decisions daily. Maintained a high level of professionalism and calmness with all personnel even in high stress situations. Reorganized storage areas to improve material flow efficiency and reduce labor.Directed the flow of materials by creating accurate shipping orders. Used lift and hand trucks to transport shipments to and from designated areas. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Manager, Bartender, Server, Host, Cook March, 2007 to September, 2017 Kjz Wings and Ale Chester, SC

Accurately completed end-of-day financial tasks totaling over thousands of dollars in cash and card transactions on a daily basis. Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers. Increased restaurants profits by [20]% by upselling drinks, food,and apparel to customers. Assisted the staff by answering phones, responding to guest inquiries, and providing information about the restaurants services during downtime. On-site training was provided by me and I kept track of everything. I was in charge of the day-to-day activities of [10] employees in the establishment, fostering an inspiring environment to maximize employee satisfaction. Secured talented individuals, performers, and musicians to provide engaging entertainment during special events. Cleaned and sanitized the bar area, beer lockers, refrigeration, and storage areas on a regular basis. Prepared meals from scratch using authentic, well-known recipes to generate repeat business. Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction. Was responsible for processing up to [number] customer orders per day. Was in charge of food costs and inventory management. Kept an eye on things.

Provided excellent and professional service to ensure guest satisfaction. Completed accurate inventory records to thwart malicious activities and maintain an organized and profitable establishment. Oversaw grill, stove and oven and cleaned all equipment after every shift. Explained the features and capabilities of [Type] offerings to customers to help them understand the products and get the most out of them. Conducted surveys of club members and visitors to determine customer satisfaction and identify areas that needed to be improved. Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts. Increased sales by 17% over a two-year period.

Trained

Provided in-depth training to workers in food preparation and customer-facing roles to promote strong team performance. Created recipes and menus using my knowledge of market demand and culinary trends. Observed food preparation, production, and plating for quality control. Devised and oversaw menu plans for weekly and special events. Identified appropriate [Type] solutions within the anticipated price range by determining customer needs through careful and active listening skills.