Customer Service Representative

Christina Littler

Col, Ohio ***** - 740-***-**** - *************@*****.***

Summary

Dedicated and seasoned professional with over 10 years of exemplary customer service experience, offering exceptional time management skills, communication and interpersonal skills, meticulous attention to detail, and a proven ability to thrive under pressure. Seeking a challenging position that leverages my empathetic and compassionate nature, while utilizing my extensive background in customer service and specialized expertise in working with mentally challenged adults. Possessing extensive training in STNA, phlebotomy, and EKG, I am eager to bring my skill set and passion for healthcare to a dynamic organization where I can contribute to the delivery of high-quality patient care while driving continuous improvement in healthcare operations.

Skills

CPR Certified

First Aid

Venipuncture

Infection Control

Blood Collection

Specimen Preparation

Quality Control

Assisting With Personal Grooming

Patient Support/Care

Specimen Handling

Vital Signs Monitoring

Feeding Assistance

Toileting Assistance

Patient Lifting

Safety Measures

HIPAA Compliance

Transporting Patients

Mobility Assistance

Communication

Customer Service

Time management

Adaptable

Compassionate

Calm and Level-Headed Under Duress

Experience

Kohls October 2021 to Current

Customer Service Representative

Delaware, Ohio

Provided excellent customer service to resolve customer complaints in a timely manner.

Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Operated cash registers to process payments for goods and services.

Balanced cash drawers at the end of each shift.

Processed credit card transactions accurately and efficiently.

Assist customers to set up new customer accounts.

Goodwill June 2019 to February 2020

Donation Attendant/Customer Service Representative

Delaware, Ohio

Responsible for receiving donated goods while providing excellent customer service to Goodwill donors.

Responsible for sorting donated goods and delivering them to the merchandise pricing staff to meet daily production standards and goals.

Ensure merchandise is organized and neat for customers.

Greeted customers and provided friendly customer service.

Operated cash registers to process payments for goods and services.

Assisted customers with locating merchandise within the store.

Heinzerling Community March 2016 to January 2018

Direct Support Professional

Columbus, Ohio

Demonstrated respect for patient rights and privacy while providing care services.

Provided basic patient care, including bathing, dressing and grooming.

Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.

Monitored vital signs, such as pulse rate, respiration and temperature.

Helped maintain a clean and orderly environment throughout the facility.

Education and Training

Franklin Heights High School

High School Diploma

Columbus, OH

NCUS TEC

Multi-Skilled Technician

Columbus, OH

STNA - Phlebotomy - EKG

Certifications

CPR certification

STNA

Phlebotomy Certification

EKG Certification

Contact this candidate