Post Job Free

Resume

Sign in

Customer Service Quality Control

Location:
Orange Park, FL
Salary:
80,000
Posted:
July 08, 2023

Contact this candidate

Resume:

M ICHAEL K . I MRISEK

**** ******* **** **** #* Orange Park, FL 32073 · 941-***-****

li adx6fu@r.postjobfree.com

Knowledgeable and resourceful residential construction superintendent with experience as a commercial HVAC Journeyman. Effective communication, organizational and time management skills. Maintains high standards in quality control along with outstanding customer service.

SUMMARY OF QUALIFICATIONS

● Extensive experience with quality control and construc on cycle mes

● Excellent problem-solving skills

● Extensive experience and supervision of trade partners from project commencement to comple on

● Sound and effec ve communica on skills

● Skilled team builder and leader

● Leads by example

● 20 + years of customer service

E XPERIENCE

CERTIFIED AIR CONTRACTORS J ACKSONVILLE, F LORIDA 9-1-2021 TO 6-29-2023 Union Trained HVAC Journeyman-Service Tech

Performing scheduled maintenance within allotted times in accordance with service contracts. Capable and resourceful in troubleshooting, diagnosing and repairing HVAC equipment. Installation of split systems and package units. Quoting and scheduling jobs from start to finish. Experience with refrigeration systems including but not limited to ice machines, walk in freezers and coolers. JOHNSON C ONTROLS I NC . J ACKSONVILLE, F LORIDA 2-1-2020 TO 7-3-21 Union Trained HVAC Journeyman-Service Tech

Performing scheduled maintenance within allotted times in accordance with service contracts. Capable and resourceful in troubleshooting, diagnosing and repairing HVAC equipment. Installation of split systems and package units. Quoting and scheduling jobs from start to finish. Experience with refrigeration systems including but not limited to ice machines, walk in freezers and coolers. JOHNSON C ONTROLS I NC . T AMPA, F LORIDA 2014-2019 Union Trained HVAC Journeyman

Performing scheduled maintenance within allotted times in accordance with service contracts. Capable and resourceful in troubleshooting, diagnosing and repairing HVAC equipment. Installation of split systems and package units. Quoting and scheduling jobs from start to finish. Experience with refrigeration systems including but not limited to ice machines, walk in freezers and coolers. ARVIDA/ST JOE RESIDENTIAL BUILDERS Rivercrest, Tampa Florida 2004-2007 Sr. Construction Superintendent

Responsible for scheduling, trade partners, cycle time and quality control of construction. Directly involved with all process control systems. Provided weekly contact with all homebuyers on their building progress and addressed their concerns. Oversaw an average of 40 homes continuously during the project period.

PULTE HOMES RESIDENTIAL BUIDLERS Wesley Chapel, Florida 2003-2004

Construction Superintendent

Managed scheduling requirements, supervised production team personnel, provided quality control of materials and workmanship. Coordinated communications between staff and homebuyers, including preconstruction, pre drywall and final walk thru meetings.

ARVIDA/JMB PARTNERS Weston, Florida

1995-2003

Construction Superintendent

Managed construction of single and multi-family homes. Exceeded business plan expectation on all projects between 1995 and 2003. Maintained quality control on material and workmanship. Coordinated communications between staff and homebuyers, including preconstruction, pre drywall and final walk thru meetings. WAL-MART COMPANY Port Charlotte, Fl

2008-2014

Department Manager, Meat & Seafood

Responsible for insuring sanitation and temperature control, product quality, shrink control, profit margin, scheduling and ordering of product, as well as supervising associates.

Management Training Program

Trained and coached developing team leaders and assistant leaders on policies, procedures and reporting according to company guidelines. Assisted in managing the profitable operation of the store.

Assistant Manager

Interface directly with customers to provide assistance and problem resolutions. Supervised all cost, departments, inventories and scheduling. Keep accurate records of temperature logs for all departments along with proper rotation, ordering and quality of product. Ensured all departments maintained a high standard of cleanliness and sanitation per the Florida Department of Agriculture guidelines. As well as associate supervision and scheduling. KASH-N-KARRY Tampa, Florida

1990-1995

Grocery Manager

Directly supervised crew chief and stock crew including scheduling and assigning of job duties. Total involvement in all day to day operations of the store. Supervised inventory levels and stock ordering of all departments.

2

Education/Certifications

Five-year HVAC apprenticeship program with Local 123 AA – Degree Tampa Technical Institute – Computer Science Customer First – Ken Willingham’s customer service courses 1997 & 2006 OSHA Safety Training Course – 2006

3



Contact this candidate