Mailroom Associate Center Agent

Joseph H. Kennedy III

Address: ***** ***** ******** *******, ** 60643

Phone: 312-***-****

Career Objective

To obtain a position in a customer service department where my experience and skills will contribute to improving customer relations and continuing success, utilizing my ability to accomplish multiple tasks in a fast-paced environment.

Experience

Barcodes Inc. July 2015-Present

Strategic Account Executive

Proactively grow a portfolio of 300 client accounts, across several lines of business and various company sizes, which range from, but are not limited to, large corporations to middle market and small private businesses.

Grow the client portfolio year over year through relationship-focused technology sales.

Leverage professional relationships to protect partnerships and advance collaboration.

Work in collaboration with manufacturing business partners, sales engineers and software partners to implement and roll out customer projects.

Tailor the benefits of a solution in a manner which accurately addresses the key points and needs of end users.

Ensure that value propositions clearly address to the needs and perspectives of all stakeholder types and levels.

Google, Chicago, IL January 2013 – December 2014

Interview Coordinator

Introduce and prepare applicants for interview through the Google Chicago facility:

Coordinate times with hiring managers and set interview times for applicants.

Ipsos, Chicago, IL July 2012 - November 2012

Mailroom Associate

Shipping & receiving duties. Sort packages and deliver to recipients.

Boston Hannah International, Chicago, IL March 2012 - July 2012

Sales Associate

Researched leads and cold called on perspective clients

Sold advertising space products and services in the College News Publication.

Promoted to the high-profile PGA publication in order to market special commemorative events.

Inparallel, Chicago, IL November 2011 - March 2012

Call Center Agent

Received a high volume inbound calls

Verified students’ contact information and program interests

Entered data

Responded to online requests made by students

Education Simeon High School, Chicago, IL

2000-2004 High School Degree Obtained

References References are available upon request.

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