SIMONE
WOOD
adwg7m@r.postjobfree.com
Cape Girardeau, MO
63701
Hardworking caring Nurse with 15 plus years of experience in diverse healthcare organizations with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction.
PROFESSIONAL SUMMARY
Optimize U - Customer Service Assistant
Cape Girardeau, MO • 06/2021 - Current
Cape Surgical Clinic - LPN/ OR First Assistant
Cape Girardeau, MO • 01/2007 - Current
WORK HISTORY
• Answer customer questions about offered services. Assist customers with Cryotherapy, Compression Therapy, and Sauna
•
Collected customer feedback and made process changes to exceed customer satisfaction goals.
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Managed multiple incoming calls each day with utmost professionalism and knowledgeable service.
•
Trained staff on operating procedures and company
services.
•
Educated customers about billing, payment processing and support policies and procedures.
•
Described product highlights and benefits to help guide purchasing decisions.
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Documented accurate and complete patient information to address patient problems and expected outcomes.
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Performed routine evaluations of each patient's status, needs and preferences.
•
Comforted and counseled patients and families
throughout care process.
•
Obtained patient vital signs and input/output
measurements from inpatients.
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SKILLS
Understanding Patient
Needs
•
• Upbeat Positive Personality
Calm and professional
under pressure
•
• Strong Medical Ethics
Interpretation and
Translation of Test Results
with broad medical
terminology knowledge
•
Experienced in minor office
procedures as well as major
operating room procedures
•
Colostomy and wound care
experience
•
Shawnee Community College
Ullin, IL • 05/2004
Associate of Science: Nursing
EDUCATION
Life Care Center - Staff LPN
Cape Girardeau, MO • 07/2013 - 11/2018
Cared for wounds, provided treatments and assisted with procedures.
•
Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
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Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
•
Maintained functional knowledge of operational
procedures to anticipate needs of general surgeon.
•
Delivered direct care to patients under supervision of surgeon, providing safe and optimal results.
•
Quickly responded to emergency situations during
procedures with life-saving aid.
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Kept views unobstructed by retracting, sponging and suctioning surgical sites.
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Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
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Paid close attention to operating procedures for
adherence to established surgical techniques.
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Minimized surgical bleeding with skilled ligation and clamping of blood vessels.
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Protected patients from infection by setting up and managing sterile operating fields.
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Applied antiseptics and sterile dressings to cover surgical locations and boost healing.
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Notifies and educates patients on new diagnosis of cancer, and other medical ailments.
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Cared for wounds, provided treatments and assisted with procedures.
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Administered controlled narcotics, inserted IVs and performed catheterizations.
•
Managed patient care through closely monitoring
respiration, blood pressure and blood glucose levels.
•
Documented accurate and complete patient information to address patient problems and expected outcomes.
•
Comforted and counseled patients and families
throughout care process.
•
Delivered updates in patient status to charge nurse, recording changes in medical records.
•
• Assisted with feeding and monitored intake to help Immediate Convenient Care - LPN-Urgent Care
Cape Girardeau, MO • 06/2004 - 01/2017
patients achieve nutritional objectives.
Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
•
Prepared and passed residents nightly medications, monitored their blood sugars, provided any ordered treatments to their skin.
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Supervised supporting nursing staff with continuity of care, and activities of daily living of residents.
•
•
Documented accurate and complete patient information to address patient problems and expected outcomes.
•
Administered controlled narcotics, inserted IVs and performed catheterizations.
•
Performed routine evaluations of each patient's status, needs and preferences.
•
Obtained patient vital signs and input/output
measurements from inpatients.
•
Comforted and counseled patients and families
throughout care process.
•
Managed patient care through closely monitoring
respiration, blood pressure and blood glucose levels.
•
Assisted with admissions, appointments, transfers and discharges.
•
Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
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Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
•
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
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Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
•
Supported physicians during examinations and scans to assist with diagnostic procedures.
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