Charge nurse, Customer Service Supervisor of call center, Claims payme
Resume:
Sharon Manicho
Columbus, Ohio 43223
Summary of Qualifications
Excellent written and verbal communication skills
Team leader with the ability to create a positive working environment.
Strong clinical skills
Professional Experience
Riverside Methodist Hospital, Columbus, Ohio May 2019 to present
Clinical Nurse – MICU
Initial and ongoing systematic critical care patient assessment
Timely and accurate documentation
Initiating and monitoring PRISMA-(CRRT)-continuous renal replacement therapy
Ultrasound trained for IV insertion.
Ingenix (a division of United Healthcare), Columbus, Ohio March 2006 to May 2019
Quality Assurance Lead
Evaluate and test new benefits within the claims payment system and pricing for business partners.
Lead Quality Analysts in projects to build test scenarios based on business requirements.
Coordinate and lead conference calls to present product development to clients.
Select Specialty Medical, Columbus, Ohio July 2015 to Sept 2017
Clinical Nurse in High Observation Unit
Initial and ongoing systematic patient assessment
Timely and accurate documentation
Charge Nurse Sept 2017 to May 2019
Oversee between 8 to 16 nurses.
Oversee and coordinate staff during R.R.T. and codes.
Covenant Home Health L.L.C., Columbus, Ohio November 2012 to July 2015
R.N. Case Manager
Provide quality care to home-bound patients.
OASIS recertification and openings with patient care planning.
Medication set up and administration.
Central Ohio Home Help Agency, Columbus, Ohio November 2011 to November 2015
RN Case Manager
Provide quality care to home-bound patients.
OASIS recertification with patient care planning
Medication setup and administration.
LPN HHC nurse November 2008 to November 2011
Education
Franklin University – currently enrolled in BSN program.
Hocking College
RN associate degree, March 2011; LPN certification, September 2008
Licenses
(State) Registered Nurse License # RN.369461
Certifications
BLS – May 2023 to May 2025
ACLS – July 2023 to July 2025
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