Bartender Customer

BS BRIANNE SPITZER

Pueblo, CO ***** 719-***-**** ***********@*****.***

PROFESSIONAL

SUMMARY

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

SKILLS Supply and Inventory

Maintenance

Maintaining Clean Work Areas

Handling Difficult Customers

Knowledge of Craft and

Microbrews

Liquor, Beer and Wine Knowledge

Workflow Efficiency

Anticipating Guest Needs

Cash Handling and Management

Fast learner and willing to learn

WORK HISTORY LEAD BARTENDER 07/2012 to 03/2020

Shamrock Brewing Co. Pueblo, Colorado

Closed out cash register and prepared cashier report at close of business. Upsold daily specials and beverage promotions to exceed daily sales goals.

Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Consulted with managers to organize special events and promotions. Poured and prepared mixed drinks for over Number customers daily. Kept alcoholic beverages well-stocked and organized to meet expected demands.

Took customer orders and capitalized on opportunities to sell special beverage and food options.

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory. Kept bar presentable and well-stocked to meet customer needs. BARTENDER 07/2010 to 07/2012

Applebee's Grill + Bar Pueblo, Co

Kept bar presentable and well-stocked to meet customer needs. Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory. Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands. Followed alcohol awareness procedures for preventing excessive guest intoxication.

Set up bar for operation, obtained cash bank and stocked service bar. Adhered to state laws regarding alcoholic beverage services and customer regulations.

Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Polished glassware, bussed tables and removed debris to keep customer areas clean.

Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Assisted servers with specialty drinks orders by preparing on-demand items without delay.

EDUCATION General Studies 2003

Pueblo County High School, Pueblo, CO

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