Counter Attendant Assistant Store

Cecil William Derbin

Assistant Store Manager

Customer Service Manager

.

Phone Number 303-***-****

Email **********@*****.***

Address Denver, Co 80219

Detail-oriented professional experienced in strategic planning, cost optimization, and team leadership. Proven track record of developing successful strategies and managing operations to achieve both short-term and long-term goals. Exceptional problem-solving and communication skills, with the ability to motivate and lead teams to success. Highly organized, proactive, and results-oriented, with experience in financial management, organizational development, and operational excellence.

EXPERIENCE

Assistant Store Manager

Pleasures, Denver, Colorado

Mar 2019 - Oct 2023

Maintained organized store environment for customer and employee health and safety.

Coordinated with manager to set specific and actionable goals based on established KPIs.

Highlighted sale items and promotions with proper signage and displays.

Achieved high per customer sales to meet company expectations.

Updated records related to sales, customer feedback, and inventory.

Monitored inventory levels and ordering of stock to ensure shelves were adequately stocked.

Used proven customer engagement techniques to increase sales.

Taught loss prevention practices and policies to minimize shrink.

Front Counter Attendant

Brunswick Zone, Wheatridge, Colorado

Nov 2017 - Feb 2019

Arranged for provision of services to customers and accepted returns.

Advised customers on use and care of merchandise.

Explained rental fees, policies, and procedures.

Recommended and provided advice on wide variety of products and services.

Maintained accurate records of all transactions and inventory levels on the computer system.

Reserved items for requested times and kept records of items rented.

Greeted customers and discussed type, quality, and quantity of merchandise sought for rental.

Assisted customers with selecting merchandise for their needs.

Assistant Manager Of Donations

Mile High Thrift Store, Northglenn, Colorado

Feb 2015 - Oct 2017

Tracked store inventories and replenished products according to demand.

Communicated with dispatch to improve route production and identify optimal ways to perform duties.

Adhered to delivery schedules and deadlines.

Managed delivery pickups in-store using handheld device.

Loaded and unloaded trailer by lifting and carrying freight.

Secured merchandise on truck with straps and braces to prevent damage during transportation.

Confirmed all packages were properly labeled.

EDUCATION

Doctor Of Music Education (D.M.E.) In Music In Composition

Front Range Community College, Westminster, Colorado

May 1994

Certification In Business Economics

Front Range Community College, Westminster, Colorado

Aug 1997

SKILLS

Google Drive.5

Cost Control.5

POS Systems Operations.5

Time Management.5

Customer Service.5

Pivot Tables.5

Sales Strategies.5

Issue Resolution.5

Product and Service Sales.5

Budgeting and Cost Control.5

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