Samantha

Mitchell

adw8v2@r.postjobfree.com

843-***-****

**** **** ******** *****

Orlando, Florida

Summary

Highly motivated professional with 10 years’ experience in customer service. Possess excellent written and verbal communication skills. Able to work a diverse population. Reliable, quick learner, flexible and a problem solver

Experience

Security Officer

Loews Sapphire Falls Resort • Orlando, FL

07/2018 - Present

Secure premise and personal by patrolling property; monitoring surveillance equipment’ inspecting building, equipment and access

Pharmacy Technician

CVS in Target Retail Pharmacy • Orlando, FL

05/2021 - 07/2021

Screen prescription orders for accuracy and completeness; Prepare prescriptions - retrieve, count, pour, weigh, measure, and sometimes mix the medication;

Perform calculations;

Prepare medicines used to treat cancer;

Perform medication reconciliation

Assist in the management of investigational drug studies and; Use technology to help maintain accurate patient records, prepare and package medications, and place orders

Agent/Customer Service

Bags Incorporated • Orlando, FL

05/2017 - 07/2019

Confer with customer by telephone or in person to provide information about products or services, take or enter orders cancel or obtain details of complaints.

• Check to ensure account that appropriate changes were made to resolve customers’ problem

• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well actions taken

• Resolve customer billing complaints by preforming activities such as exchanging merchandise, refunding money or adjusting bills

• Complete contract forms, prepare changes of address records. Or issue service discontinuance orders, using

Skills

Security Microsoft office

Excel WORD

Pharmacy Inventory

Education

Pharmacy technician

Concord College • Orlando, FL

12/2019

Languages

Data entry Billing

Organizational skills

English

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