Tamra K Bender

Phone: 925-***-****

adv47d@r.postjobfree.com

Linked URL: https://www.linkedin.com/in/tamra-bender-33a78b7/

RESOURCEFUL ADMINISTRATIVE & PROGRAM ADMINISTRATION PROFESSIONAL

Detail oriented and results driven Program/Project Coordination professional with demonstrated success in the Administration fields such as Vendor Management and management of Operations controls. Eager to provide value to an organization and help it grow by developing best practices and World Class Customer Service.

Skills and Abilities

● Outstanding Internal and External Customer Service, Administrative and Organizational skills

Project/Program Coordination - ability to plan, organize, manage multiple projects and assignments including operational efficiency models, equipment logistics, events planning, productivity, and other deliverables management, project based AP/AR preparation and approvals, support report generation for status, quality and general outcome of projects

Management of Company initiatives guided by meeting management, report generation, action item follow through and special events

Executive Assistance – Manage workflow, travel plans, expense reporting through Concur, Presentations, Manage multiple Executive’s schedules, Meeting and Event Planning (Domestic and International) Internal and External

Training - clear, concise direction given through verbal and written training; implementation and management of Learning Management Systems; and if needed, daily guidance; success of deliverables given weekly/monthly for acknowledgement of efforts and continuous improvement programs

Procurement and Vendor Management – developing clear expectations amongst teams; contract compliance, procurement and monetary negotiations, experience in grocery procurement and delivery management at Safeway, Inc. along with medical device logistic and asset management at Natus

Logistics Support – purchase order implementation, shipments, tracking and reconciliation management Shipping and P.O. management for opening and tracking purchase orders via Vendor Management and contract protocol

Leadership - overall team effort mentored through consistent, established processes, guidance with follow-up efforts to track progress toward designed deliverables

Employee engagement through listening, events (local volunteering, in-house contests, summer picnics, evening happy hour), suggestions and participation in improvement panels

Working within an established budget - general accounting practices through to budget management

● Skill Set - Microsoft Office Suite with advanced Excel skills including V Lookup-Pivot Tables-Slicers, Microsoft Teams, Zoom, Concur, Oracle’s Agile PLM, eLeaP LMS, EBS Oracle(Accounting AP/AR responsibilities), Logistics management, WebEx, SharePoint, learning software programs in a very timely manner, blue print reading, strong communicator

EXPERIENCE

Product Management Associate

ALBERTSONS via LANCESOFT

January 2022 through June 2022 Remote, California

Support of Product Managers via Project Work Orders, entering projects via software applications such as Specright

Working with cross functional teams

Mocking up products for testing sets

Imaging products for e-commerce drivers

Analyzing products for profitability and category management efforts

Project Coordinator

GILEAD SCIENCES via MCG AGENCY

March 15, 2021 to November 9, 2021 Remote, California

Helped manage projects relating to the Commercial Learning and Development Department’s Internal Regional Trainer Program which included:

Development of a Master database noting attendance and participation in a Regional Trainer program consisting of Four Phases and monitoring participation levels in each phase

Initiation of booklets noting accomplishments by the Team and publishing articles sharing experiences amongst Therapeutic Areas

Stipend data management

Vendor Work Order initiation and budgeting management

Survey development and analysis

SharePoint folder maintenance and development

Program collaboration with vendors

Program Coordinator

NATUS MEDICAL INCORPORATED – PELOTON NEWBORN HEARING SCREENING

September 17, 2018 to January 3, 2020 Pleasanton, California

Provide program support and coordination for teams across the country in relation to:

Supporting the Peloton Management Team and other Leadership Teams across the country

Restructured the process by which training is monitored via the eLeaP Learning Management System. Manage Training requirements for all of the Peloton Team - set up and monitor to completion per regulatory compliance

Manage logistic planning for ALGO assets to hospitals, storage and warehousing and maintaining documentation noting location and serial numbers

Manage Peloton supplies and materials for both Hearing Screening and Critical Congenital Heart Defects (CCHD) services in hospitals across the country, including P.O. preparation and monitoring to closure

Shipping and P.O. management for opening and tracking purchase orders throughout customer sites

Document Control and disbursement through Agile systems

Month end reporting toward screenings

Monitor monthly screening numbers by reviewing Sponsorship reporting and production rate workbooks in Excel

Manage Peloton supplies and materials for both Hearing Screening and Critical Congenital Heart Defects (CCHD) services in hospitals across the country

Develop and update PowerPoint presentations including all preparatory work i.e. data and media gathering

Program Coordinator-Contractor

ABBOTT DIABETES CENTER via The Fountain Group

April 2018 to September 2018 Alameda, CA

Support on the US Commercial Team, including tracking details, timelines and communications across various stakeholders

Helped facilitate the Free Style Libre program implementation

Helped implement No-Charge Product (Free Style Libre) process

Maintained documentation in SharePoint

Paid invoices

Helped manage vendor and internal communications

Executive Assistant/Assistant Office Manager/Operational Support

SFJ PHARMACEUTICALS GROUP

February 2015 to January 2017 Pleasanton, CA

Performed special projects assistance for 6 members of the Leadership Team including Clinical Operations,

Quality Assurance and Medical/Safety departments in a Global company; Front office operations and provided administrative support throughout.

Assisted globally in Quality Document records reviews toward regulatory audits along with d-base management, CAPA management, minutes toward specific projects and maintaining master files

Board meeting preparation consisting of setting of the Agenda, detailed reporting development and presentation

Successful Office Operations Management – greeting guests, telecommunications needs, Web Ex account management, minutes toward specific projects and maintaining master files

Managed Telecommunications/Cabling and office equipment vendors in relation to multiple expansion projects. This included P.O. preparation, logistics management and vendor management.

Development of Emergency Procedures and was active Floor Warden

Events management for internal meetings, training, conventions, luncheons and successfully planned and implemented to closure, two Company-Wide Offsite meeting events in Hawaii for up to 32 people from World-Wide destinations

Shipping and P.O. management for opening and tracking purchase orders for events, office management

Operations Administration Manager

PENINSULA STAFFING/EXCEL BUILDING SERVICES

January 2014 to July 2014 Pleasanton, CA

Managed Janitorial Services for over 300 Stores in three major retail environments; which included Daily services, Monthly services and Special Projects via Quality Control processes, pre-determined Janitorial schedules; Inter-Office personnel, Field Team and Sub Contractor management; monthly Quality Rating; Sub-Contractor Agreement Management; and other Special Projects through to P.O. preparation-opening and tracking to closure, Accounting and Budget accountability.

Brand Maintenance Specialist, Janitorial Division

PENINSULA STAFFING/ROSS DRESS FOR LESS CORPORATE OFFICE

January 2013 to January 2014 Pleasanton, CA

Managed three vendors for over 1250 Stores for Daily Janitorial services, Monthly Extra Services, pre-determined Wet Work Schedules and Monthly Scorecard Process and monitored equipment and supplies to the store via P.O. preparation and tracking to ensuring project received proper supplies and equipment. Ensured services and payments were balanced via P.O. initiation and services received per contract.

Operations Analyst

STAFFING SOLUTIONS/CLIF BAR

September 2011 – January 2012 Emeryville CA

Managed carrier claims, warehouse invoicing and entering store display orders covering for another in Marketing Customer Service while employee was on sabbatical.

CONTINUED RELEVANT EXPERIENCE

Procurement Specialist

SAFEWAY, INC.

May 2006 to February 2008 Pleasanton, CA

Responsible for maintaining service and inventory levels for packaged products in the Texas, Seattle, Alaska Division Warehouses.

● Forecasting and maintenance of promotional needs while minimizing inventory levels

● Maintained disposition of discontinued, code dated product and promotional overstock

● Managed new item process to ensure speed to market

● Maintained reporting for government required Sarbanes-Oxley reporting

Executive Assistant to COO/Telecom Manager/ISO-9000 Project Manager

SCHULZE MANUFACTURING

August 1983 – September 1997 Burlingame, CA

Responsible for supporting COO in all aspects of business with additional responsibilities for administrative assistance to upper management meeting and events.

Project managed the research, development and maintenance of ISO-9000 Certification efforts, resulting in a more efficiently run manufacturing environment and new customers.

Helped company grow from 60 employees to over 400 in 3 years.

Evaluated and developed procedures along with multiple departments, bringing about a sense of unity.

Supervised Internal Audits and Audit schedule, reviewing those results for newly developed Continuous Improvement Programs in relation to maintaining ISO-9000 Certification.

Implemented Employee Suggestion Program setting forth a new standard in employee satisfaction.

Developed and maintained telephone systems with voicemail; environments included Siemens 9751 with Phone mail and Lucent Merlin Legend with Audix voice power.

Managed multiple tele-data cabling expansion and relocation projects between three buildings totaling 180k square feet.

Tracked departmental goals developed by the COO, resulting in better accountability to the goals set forth.

Planned company events for over 400 people, including picnics and Christmas Parties.

Education

Certificate in Project Management, Call State East Bay

Telecommunications Technical Certificate-1997

Community College, College of San Mateo - Interpersonal Relationships, Intro To Management, Drafting/Blueprint Reading

High School Diploma, Amador Valley High School, Pleasanton, California

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