Data Entry Clerk
Resume:
Tiffany Rochelle McCallum
Apt G
Baltimore, Maryland 21217
*******@*****.***
SUMMARY
●Detail oriented Office Secretary with excellent experience in performing general office tasks.
●Demonstrate skills in clerical, secretarial and administrative areas while allowing for additional growth.
●Proficient in using MS (Access, Excel, Power Point, Publisher & Word),
●Salesforce, SAP Applications, Gmail, Elite, Copiers, MMIS, Lync, FMIS and ability to type with speed of 45 wpm.
●Create records, keep track of documents, typing correspondence and other documents.
●Open and / or distribute all in-coming/ outgoing mail.
●Good experience in maintaining calendar, scheduling meetings, coordinating conferences, projects, special activities, and events.
●Excellent written and verbal communication skills.
●Order fulfillment and logistics
SKILLS
●Data Entry Clerk, Internet Explorer, Microsoft Office (Access, Excel, Power Point, Publisher & Word), Multi-line telephones, Copiers, Dictaphone, Adding Machine, Salesforce, Gmail., MMIS, Global, Lync, FMIS
EXPERIENCE
Radiation Safety and Control Services (RSCS) Jan. 2021 - Present
Nuclear Ship Savannah (NSS)
Administrative Specialist
●Entering Alpha and Numerical Data into spreadsheets
●Provide administrative duties for the Nuclear Ship
●Order Office Supplies and Logistics
●Maintain Expense Reports
●Type meeting minutes
●Enter workers training reports into database
●Update employees time off calendar
●Distribute walkie radios to staff
●Editing reports
●Laminate signage and documents
●Print and scan Blueprints on Plotter Machine
Sinai Hospital – Baltimore, MD Sept. 2020 – Dec. 2020
Telephone Operator (Temp Assignment)
●Provide hospital wide communications services such as call center support
●Paging emergency response, disaster alerts, and Vocera broadcast to Lifebridge Health Entities
●Act as a liaison for patient families, physicians, staff members and ancillary departments
●Directory support and superior customer service
●Support mission critical operations for physicians, staff, and administrator by relaying information
Housing Authority of Balt. City - Baltimore, MD June 2019 - Sept 2020
Administrative Assistant (Temp Assignment)
●Answered telephone calls
●Assisted clients completing Public Housing application
●Sent referrals to Housing developments to fill vacancies
●Entered work orders on SAP applications
●Informed clients when they were approved for public Housing
●Updated Excel spreadsheet with applicants contact information
●Kept file room up to date and in alphabetical order
●Made copies of all documents pertaining to applicant’s file
●Daily use of Windows, Word, Excel, Email, and Elite system
●Data Entry
●
EATON Corporation - Hanover, MD May 2017 - Jul 2017
Customer Service Representative (Temp Assignment through Mindlance Inc.)
●Answered and routed incoming calls to designated person
●Customer Service Support
●Order fulfillment and logistics
●Kept daily percentage track of delivery and inventory
●Provided day to day support to distributors
●Administrative support as needed
Maximus – Affordable Health Care Exchange, Baltimore, MD Oct 2016 – Mar 2017
Customer Service Representative
●Received and processed calls regarding applying for Affordable Health Care (100 + calls/day)
●Help Global consumers with completing their online applications
●Advise the consumers of their eligibility for Health Care in their individual states
●Assist with unlocking their accounts
●Create Health Connection online Accounts
●Inform if they are eligible for Medicaid, Children’s Health Program
●Medicaid Management Information System (MMIS)
●Create contact records when consumers call the Call Center
●Keep daily track of consumers calling in to inform that their Health Insurance is not active
●Ensure the Health Insurance Portability and Accountability Act (HIPAA) compliance is always established
●Perform computer processing functions using various applications (Lync, Outlook, Word, MMIS)
●Handle conference calls with Health Care Providers Care First, Kaiser Permanente, CIGNA
Various short temp assignments with Kforce staffing Sep 2015 – Sep 2016
Administrative/ Customer Service
●Perform general office tasks, including but not limited to typing correspondence.
●Data Entry
●Customer Service.
●Front Desk.
Department of Business & Economic Development, Baltimore, MD Sept 2010 – Aug 2015
Office Secretary
●Provides administrative assistance to the Office of Policy & Government Affairs (OPGA) Program Director and staff.
●Perform general office tasks, including but not limited to typing correspondence and other documents for the review and signature of the OPGA Director and staff.
●Open and /or distribute all incoming mail to respective OPGA staff.
●Assist in the coordination of conferences, meetings, projects, special activities and events.
●Serves as the OPGA point of contact for routing calls and departmental inquiries.
●Assist all OPGA staff in day-to-day operational details which may include handling daily routine tasks.
●Create and maintain various databases for merged document projects which include Legislative and Commission Committee Members.
●Maintain a calendar and schedule meetings for the Director and staff.
●Handle and respond to caller inquiries and determine which call to involve OPGA Director of other
●OPGA staff.
●Entered data using SAP Applications
●Requisition Officer Trainee – responsible for all Financial Management Information System (FMIS) transactions.
●Maintain and update FMIS Requisition Log.
●Maintain and update Inventory Log
●Exercised independent judgment and action as to daily activities within OPGA Unit.
●Performed various computer processing applications (Words, Excel, and Access).
●Perform other duties required
EDUCATION
Walbrook Senior High School, Baltimore, MD 1985 – 1989
High School Diploma
PTC Career Institute /Certificate 1990 – 1991
Job Corps/ Nursing Assistant/Certificate 1995 – 1996
Contact this candidate