Customer Service Special Events
Resume:
Arlington te *****
maytereyessebastian1990@gmail.
com
MAYTE REYES SEBASTIÁN
BUSBOY, 02/2023 - 01/2024
The Spots Sushi and Burritos, Largo, Florida
Prepared dining areas, set tables, and ensured restaurant cleanliness.
- Provided customer service including greeting guests and serving water and coffee.- Assisted with banquets and special events.
- Washed and sanitized dishes and utensils.
-Greeted guests warmly, guided them to their tables, and ensured they felt welcome upon arrival.
-Served water, coffee, and other non-alcoholic beverages promptly, anticipating customer needs to enhance their dining experience.
-Supported waitstaff by keeping tables clean, organized, and well-stocked with utensils, napkins, and condiments.
-Assisted in the setup and coordination of private events and banquets, including arranging tables, managing supplies, and coordinating with the kitchen.
-Cleaned and sanitized dishes, utensils, glasses, and trays using industrial dishwashers and manual techniques, following strict food safety standards.
-Restocked kitchen and dining room supplies, such as ice, clean plates, and cutlery, ensuring continuous restaurant operation.
-Maintained clear communication with servers, kitchen staff, and management to provide a smooth and efficient dining experience. HOUSEKEEPING CLEANER, 01/2023 - 02/2025
Sebastian Home cleaning, Cleawater, Florida
WORK HISTORY
• Travel to clients' homes with teams of other employees to complete cleanings Complete general cleans of clients' homes, including dusting, window cleaning and tidying clutter
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Work with fellow maids to complete larger projects, such as multi-family homes or apartment complexes
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Maintain housekeeping supplies by ensuring all vacuums are functional and restocking cleaners, sponges and towels
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Perform special requests when clients ask, such as carpet cleaning or silver polishing
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Traveled to clients' homes individually or as part of a team to deliver high-quality residential cleaning services.
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Performed general housekeeping tasks, including dusting, vacuuming, mopping, window cleaning, and organizing cluttered areas.
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Cleaned kitchens and bathrooms thoroughly, disinfecting high-touch surfaces such as doorknobs, light switches, and remote controls.
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Executed deep-cleaning assignments such as carpet washing, curtain cleaning, and appliance sanitation based on customer requests.
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MACHINE OPERATOR, 01/2024 - Current
POOLCORP, Cleawater, Florida
Operated and maintained industrial machinery in a fast-paced production environment.
- Performed quality control checks and ensured production goals were met.
- Diagnosed and resolved equipment issues.
- Kept work areas clean and organized.
- Documented daily operations and reported on performance metrics.
- Led team initiatives that improved assembly line efficiency and reduced overtime costs.
- Decreased manufacturing defects and improved final product quality. Optimized inventory management and workplace safety.
-Operate various industrial machines in a fast-paced production environment, adhering to all safety and technical protocols.
-Perform routine inspections and maintenance of equipment to identify and address mechanical issues promptly.
-Monitor production metrics to ensure all products meet technical specifications and quality standards.
-Record daily operations data, including production times, output volume, and equipment performance.
-Supported efficiency improvement initiatives, helping to reduce downtime and improve assembly line throughput.
-Assisted in training new operators by sharing technical knowledge and best practices.
-Optimized raw material inventory use, reducing waste and restocking times.
-Maintained a clean and safe work environment in compliance with OSHA regulations and company policies.
CONSTRUCTION CLEANING WORKER, 12/2022 - 05/2023
Isla Home improvement LLC, Saint petersburg, Florida
- Removed post-construction debris and performed deep cleaning of commercial and residential properties.
- Operated cleaning equipment like vacuums and pressure washers.
- Followed safety guidelines and ensured spaces were ready for client handover.
-Performed deep cleaning of residential and commercial properties after construction or renovation projects.
-Removed dust, debris, paint splatters, and construction residue from floors, windows, walls, and fixtures.
-Used industrial cleaning tools such as vacuums, pressure washers, scrapers, and chemical agents to ensure a spotless finish.
-Cleaned and polished surfaces including windows, doors, baseboards, cabinets, and countertops.
-Coordinated with contractors and supervisors to meet project deadlines and adjust to last-minute schedule changes.
-Followed safety procedures strictly, using personal protective equipment and identifying on-site hazards.
Ensured proper use and maintenance of cleaning equipment such as vacuums, mops, and scrubbers, and restocked all cleaning supplies.
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Reported property damage or irregularities to supervisors and followed customer-specific instructions when needed.
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Maintained strict confidentiality and respect for the privacy of clients while working in their homes.
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• Promoted hygiene and safety standards in all tasks performed. CUSTOMER SERVICE AND RUM PRODUCTION WORKER, 01/2019 - 07/2022 Ron Havana Club - Santa Cruz, Mayabeque, Cuba, Mayabeque, Cuba Delivered friendly in-store assistance, managed customer inquiries and complaints.
- Operated POS systems and maintained store cleanliness.
- Participated in various rum production stages including fermentation, distillation, aging, and bottling.
- Assisted in quality control and warehouse operations.
-Provided customer support in the store, assisting with inquiries, offering product recommendations, and resolving complaints professionally.
-Operated point-of-sale systems, managed cash and electronic payments, and ensured accurate end-of-day cash balancing.
-Maintained cleanliness and organization of the retail space, including product displays and tasting areas.
-Participated in multiple stages of rum production, including fermentation of molasses, alcohol distillation, aging in oak barrels, and bottling.
-Assisted in labeling, packaging, and inspecting the final product to ensure quality and consistency.
-Collaborated with logistics teams to receive raw materials and organize barrel storage and warehouse inventory.
-Took part in quality control inspections and supported compliance with sanitary and production standards.
Motivated and professional worker with over a year of experience as a machine operator and a strong
background in post-construction cleaning and customer service. Known for being dependable, efficient, and a
quick learner. Committed to delivering high-quality results, maintaining safety standards, and always ready to
take on new challenges and tasks with a positive attitude. Responsible, proactive, and hardworking employee with extensive experience in production, packaging, industrial cleaning, and machine operation. Skilled at working in fast-paced environments where accuracy, speed, and attention to detail are essential to ensure products meet the highest quality standards. Demonstrates strong ability to follow detailed instructions, keep the workspace clean and organized, and strictly adhere to safety protocols and protection guidelines. Fully committed to the proper use of personal protective equipment
(PPE) and the safe handling of products and machinery to prevent accidents and maintain a secure work environment.
With previous experience in post-construction cleaning, factory work, and customer service, brings a valuable mix of technical and interpersonal skills. Easily adapts to different tasks and works effectively both independently and as part of a team. Dedicated to continuous improvement and contributing to the achievement of production and quality goals.
PROFESSIONAL
SUMMARY
EDUCATION GED - General Educational Development
- Machine Operation & Maintenance
- Quality Control & Safety Standards
- Customer Service & Communication
- Cleaning, Organizing & Workspace
- Workplace safety compliance
- Use of personal protective
equipment (PPE)
- Teamwork and collaboration
SKILLS
Maintenance
- Minor Repairs & DIY Tasks
- Time Management & Teamwork
- Tool Handling & Basic Painting
Knowledge
- Problem Solving & Task Planning
- Fast and accurate packaging
- Machine operation
-Quality control inspection
- Ability to follow instructions
- Time management
- Physical stamina and endurance
- Inventory handling
- Cleaning and sanitation
- Problem-solving
- Adaptability in fast-paced
environments
- Basic maintenance and organization
Contact this candidate