Katherine Gonzalez
Contact
*** **** **** *** **** NJ 07093
adtix2@r.postjobfree.com
Objective
• Retail sales clerk known for exemplary customer service, team player mindset, and exceptional cash handling accuracy.
• Over 10 years of dedication and exceeding expectations of sales goals. Multiple exceptional ratings on work performance and “Employee of the Month” honors.
• Backed by excellent interpersonal skills and a commitment to customer service that has been described as “second-to-none” by employers.
Education
Bronx Community College, LPN Technician Degree, Bronx, NY 2009-2010 George Washington High School, NY, NY 2000-2004
TECHNOLOGY
Skilled at operating computerized cash registers, scanners, and affiliated POS systems.
Exceptional skills in MS Word, Power Point, Mac Software, Window Software, Excel, Whirl, BGMS, and, Exnet.
Experience
Jan2019 until March 2020
Counter manager • Chanel
Daily/Weekly Duties-
Courteously Greeting of Clients and Exceeding of Client Expectations, Opening/Closing POS Procedures, Balancing of Register at Start/End of Shift, Computerizing and Itemizing Total Customer Purchases and Returns, and Efficiently Processing Transactions within a Fast-Paced Retail Environment
Dec 2018 until Jan 2019
Counter manager • Dior • lord and Taylor
Daily/Weekly Duties-
Commission Base Retail Specialist, Achievement of Daily Goals, Competitive Seller, Multi Brand Seller, Courteously Greeting of Clients and Exceeding of Client Expectations, Opening/Closing POS Procedures, Balancing of Register at Start/End of Shift, Computerizing and Itemizing Total Customer Purchases and Returns, and Efficiently Processing Transactions within a Fast-Paced Retail Environment, Opening of Store Accounts, Gift of Purchase Pre-Sales, Leading Beauty Advisor.
Key Skills
Retail Sales Cash-Handling Accuracy Credit Card Transactions Employee Payroll Employee Scheduling
Customer Service Excellence
Loss Prevention
Merchandising & Stocking
Annual Inventor
Bilingual (Spanish)
Accomplishments
• Multiple recognitions of excellent job performance and customer service.
• Commended by supervisors for flexibility in changing work hours when needed. As well as, filling in during scheduled off-days for absent employees.
• Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employers alike.
• Availability to obtain top three sales counter and top-ranking foundation seller in Tri-State Region.
Leadership
[Are you president of your fraternity, head of the condo board, or a team lead for your favorite charity?
You’re a natural leader—tell it like it is!]
References
[Available upon request.]