TP

TERRY POLLEY

Professional Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Proficient manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Work History

DHL Supply Chain - Lead Forklift Operator

Vandalia, OH

06/2021 - Current

Order Fulfillment Specialist

Vandalia, OH

06/2020 - 12/2020

● Unloaded and stacked materials by raising and lowering lifting devices. Transported goods between warehouse locations according to shipment and storage needs.

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Unloaded materials and goods at designated locations for best project availability.

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Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

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● Trained new employees on rules and regulations

● Operated warehouse equipment

Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments

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● Trained new warehouse employees on safety procedures Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins

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Detail-oriented Order Picker with experience working in various large warehouse environments

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adtcml@r.postjobfree.com

937-***-****

Dayton, OH 45424

Skills

● Order picking and processing

● Staff Management

● Shipping and packaging

● Forklift Operation

● Inventory management

● Order fulfillment

● Customer service

● Cleaning and sanitizing

● Cash Handling

● Microsoft Office

● Microsoft Word

● Microsoft Powerpoint

● Microsoft Excel

● Fast typing

● Coaching and Mentoring

● Detail Orientation

Education

05/2012

Wright State University, H. Ponitz Career

Technology Center

Associate of Arts: Graphic Design

GPA: 3.5, Elected Ambassador Member of

Honor roll numerous of times

High School Diploma

HSI Security - Security Supervisor

Kettering, OH

03/2018 - 06/2020

Hospitality Nursing Home - Dietary Cook

Xenia, OH

04/2017 - 03/2018

Lids Hat World - Store Manager

Dayton, OH

08/2012 - 08/2016

R"Us - Cashier/Day Stocker

Dayton, OH

10/2012 - 02/2013

Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.

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Installed and repaired over hundreds security systems and programmable logic controls

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Analyzed and investigated all incidents alongside functional management and security supervisors

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● Monitored property and investigated any areas of suspicion Demonstrated commitment to public safety by patrolling events and well-populated establishments.

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Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents

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Weighed, measured and processed ingredients according to recipe specifications and dietary requirements

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Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards

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Provided nourishing and health-conscious food to customers under sanitary conditions.

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Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings

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Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success

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Increased profits through effective training and troubleshooting profit loss areas

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Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices

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Managed inventory control, cash control and store opening and closing procedures

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Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness

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● Employee of the month numerous of times

● Increase sales by 20

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers

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● Restocked, arranged and organized merchandise in front lanes to drive Certifications

Licensed Forklift operator - 2020 .

Rave Motion Pictures - Cashier

Dayton, OH

12/2011 - 11/2012

product sales

Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies

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● Counted cash in register drawer at beginning and end of every shift.

● Helped customers complete purchases

● Educated customers on promotions to enhance sales Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

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Contact this candidate