Class CDL B Truck Driver. Delivery Driver.

Rick James

*** **** **** ****** ****** NY ***** 845-***-**** ****************@*****.***

Summary of Qualifications:

Excellent phone etiquette, able to respond to customer needs effectively and professional.

Over 5 years of customer service representative experience.

Exceptionally skilled at providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer

EXPERIENCE

MedLine 2020 - 2022

Truck Driver Montgomery, NY

Delivery life-saving medication to nursing homes and hospitals

Professionalism and customer services with clients

Responsible to documents arrivals and departures of deliveries

Logged in/out of Cortex System daily

Hand-held scanner to scan orders and electronic signatures to confirm orders

Unitex 2018 – 2019

Truck Driver Newburgh, NY

Delivered linen to hospitals

Professionalism and customer services with clients

Responsible to document arrivals and departures of deliveries

Maintain deadlines

Nexan’s Energy 2013 – 2018

Warehouse worker/Machine Operator Chester, NY

Stranding aluminum and/or copper wire to produce wire cable

Installing compressed roller to O.D (overall diameter) of cable wire

Obtained standardized weight of cable wire

Responsible for operation and placing reels of cable in annealing oven

Baked at 590 degrees for 19 hours period and 8 hours cool down period

President Container Group 2010 – 2013

Warehouse worker Middletown, NY

Stacker

Assistant machine operator

Make units to be shipped out of facility in a neat and orderly fashion

Assist the operator in running the machine. Change cutting dies, printing dies and insure ink is correct color for the job running.

Maintain operation to continue to run until the job is complete, while maintaining clean work area to prevent safety hazards

Amscan, Inc 2007 – 2010

Warehouse worker Chester, NY

Shipping department and handle distribution

Close orders, worked as labeler and worked assembly line

Certified to operate forklift – competed training course

PROFESSIONAL DEVELOPMENT

Company sponsored course “Customer Service Telephone Skills”, “Call Center Challenges” and “Phone Etiquette”

Inventory Clerk Typist Class

EDUCATION

AAS in Paralegal Studies, Bronx Community College, Bronx, NY

BA, Behavioral Sciences, Mercy College, Dobbs Ferry, NY (completed two Semesters)

CERTIFICATES

Architectural Drafting and Blue Print Reading Courses, Sponsored by the NAACP, Ossining, NY

Food Handling and Sanitation Practices

Ministry and Human Services, NY Theological Biblical Seminary New York NY

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