Jasmine Joiner

Bloomington, IN *****

adsxjd@r.postjobfree.com

+1-586-***-****

Authorized to work in the US for any employer

Work Experience

Asst. Property Manager

Herman & Kittle - Bloomington, IN

September 2022 to Present

Current RESPONSIBILITIES:

Collecting rent and other property fees from tenants and individual owners. Paying property taxes performed incredible customer service exceed annual occupancy objectives above 90%

Built and maintained a thriving community that caters to resident service needs and expectation Motivated engaged and coached a team of 8

Managed the physical and financial performance of the property in accordance with the established budget. Reducing budget expenses by 15% pitched developer on short-term tenancy trials. Expanded to 4 other properties

Coordinated all pm maintenance, development and construction activities associated with daily operation of the buildings to ensure increased revenue and general performance is in line with company policies and standards

Reported property income billed monthly charges and utilities while collecting and maintaining zero delinquency

Converted all handwritten reports reports paperwork and record keeping into appropriate computer based MS applications.

Address internal and external customer inquiries and concerns ensuring timely and quality issue resolution and service deliver, Respond to all facility inquiries and complaints, assess problems and take the necessary corrective action. Remain knowledgeable regarding all operational aspects of building systems

Communicate frequently with customers, vendors, and internal stakeholders to resolve issues and provide project status updates Prepare facilities related communications and serve as point of contact for internal customers, outside vendors, contractors, and other professionals as required on designated projects

Assist in review of lease agreements/documentation and contracts to ensure up to date awareness of all facility requirements and needs Assists with project administration deliverables (i.e. meeting minutes; budget tracking; schedule updates; move management; closeout) Assists in project close-out procedures Other duties may be assigned

Admin. skills

Proven admin or assistant experience, Knowledge of office management systems and procedures, Excellent time management skills and ability to multi-task and prioritize work, Attention to detail and problem solving skills, Excellent written and verbal communication skills, Strong organizational and planning skills, Proficient in MS Office

advertising and marketing, administrative details, application processing low income housing and sec. 8 paperwork. prepare reports. maintain apartment occupancy rate etc. Silverside management; Assistant Property Mgmt.

personal administration, maintain community in attractive manner, application processing and low income verification determination, section 8 housing and fair housing and tax credit program compliance, payable receivable processing, tenant landlord relations leasing and Promised Land realities llc. leasing agent 03-2015 until 01-2018 812-***-****

Relevant coursework:

Marketing

Finance

Business and technology

Data analysis spreadsheet

Interests:

Theology

Software development

Key skills

Problem solving, time management, written and oral communication negotiation inventory tracking rems aset interference data base MS office suite exceptional knowledge of real estate laws and leasing practices

Leasing Manager

Beacon Management - Royal Oak, MI

November 2018 to November 2020

I’m very groomed in customer service and resident retention is my specialty. Education

B.S in Political science

Indiana University

April 2015 to June 2018

Skills

• Fair Housing Regulations

• Section 8

• Property Leasing

• Office Management

• Tax Experience

• Property Management

• Yardi

• Assistant Manager Experience

• Negotiation

• Merchandising

• Marketing

• Sales

• Microsoft Office

• Management

• Leadership

• Retail management

• Supervising experience

• Order entry

• Facebook Advertising

• Content marketing

• Social media management

• OneSite

• Research

• Revenue management

• Hotel experience

• Sales management

• Telemarketing

• Analysis skills

• Digital Marketing

• Google Analytics

• Email Marketing

• Search Engine Optimization (SEO)

• Market Research

• Account Management

• Budgeting

• Accounts Payable

• Payroll

• WordPress

• Salesforce

• PPC Campaign Management

• Public Relations

• Marketing Automation

• Accounts Receivable

• Content Management

• Web Design

• Branding

• Content Development

Assessments

Work style: Reliability — Proficient

August 2020

Tendency to be dependable and come to work

Full results: Proficient

Work motivation — Highly Proficient

November 2020

Level of motivation and discipline applied toward work Full results: Highly Proficient

Attention to detail — Completed

November 2020

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Basic computer skills: PC — Completed

September 2020

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: Completed

Sales skills — Completed

June 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Completed

Customer focus & orientation — Proficient

June 2020

Responding to customer situations with sensitivity Full results: Proficient

Verbal communication — Familiar

September 2020

Speaking clearly, correctly, and concisely

Full results: Familiar

Social media — Completed

November 2020

Knowledge of popular social media platforms, features, and functions Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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