Customer Service Stocker Cashier
Resume:
Lacie Duncan
Indianapolis, Indiana *****
adsqvk@r.postjobfree.com
Professional Summary
Friendly and reliable Job Title offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Versatile Job Title with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts.
Security-conscious and customer-focused Job Title with top-notch teamwork and interpersonal communication skills. Kept cash drawers accurate and secure with smooth payment processing and maximized loss prevention methods.
Motivated cashier and stocker with Number years of experience in Industry. Accomplished various tasks daily, including Task, stocking shelves with Product or Service and collecting payments with cash registers. Cheerful when assisting customers and coworkers.
High-energy Job Title offering over Number years of Industry experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach.
Dedicated and responsible retail professional with demonstrated skills in processing payments, restocking shelves and promoting sale items. Proficient in Type and Type merchandise and adept at offering every customer upbeat and knowledgeable support.
Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations.
Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in Type POS software and customer service. Skilled at Skill with dedication to efficiency and accuracy.
Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in Skill.
Dedicated cashier and server with Number years of experience in Type establishment. Professional when answering customers' questions and recording order information. Service-oriented with quick delivery of hot food and Action.
Reliable Job Title offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Type areas and flexible with changing business needs.
Skills
Customer Relations
Product Location
Cooperative Attitude
Cash Register Operation
Social Perceptiveness
Bagging and Packaging
Active Listening
Positive Interactions
Identification Checks
Monetary Transactions
Goal-Setting and Achievement
Answering Customer Questions
Guest Satisfaction
Customer Assistance
Cashier Abilities
Smoothie Making
POS Systems
Microsoft Windows
Cash Drawer Management
Pizza Making
Promoting Loyalty
Basic Math Functions
Billing and Payment Processing
Preparing Food Items
Payment Collection
Food and Beverage Preparation
Food Rotation
Reading Comprehension
Return and Exchange Processing
Counter Sanitization
Handheld Computer Device Software
Kitchen Sanitization
Speaking Clearly
Point-of-Sale (POS) Software
Suggestive Selling
Energetic and Outgoing
Complex Problem-Solving
Problem-Solving
Detail-Oriented
Speaking
Mathematics
Service-Orientation
Instructing
Monitoring
Coordination
Persuasion
Education
October 2021
Lee High School Jonesville, VA
Work History
January 2022 - Current
Shell Gas Station Indianapolis, Indiana
Cashier
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Greeted customers entering store and responded promptly to customer needs.
Stocked, tagged and displayed merchandise as required.
Tallied cash drawer at beginning and end of each work shift.
Checked personal identifications during alcohol and tobacco sales.
Collected and authorized payments of guests.
Reviewed new promotions and monitored price changes.
Addressed customer needs and made product recommendations to increase sales.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Created price tags and merchandise signs.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Processed customer refunds and exchanges according to established guidelines.
Restocked and organized merchandise in front lanes.
Mentored new team members on sales software system operation.
Worked flexible schedule and extra shifts to meet business needs.
Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Welcomed customers and helped determine their needs.
Worked closely with shift manager to solve problems and handle customer concerns.
August 2021 - Current
Subway Indianapolis, Indiana
Sandwich Artist
Operated manual and electric appliances to peel, slice and trim food.
Assisted customers in choosing menu items by providing food complementing information.
Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
Shared information with customers about menu items, preparation methods and ingredients.
Greeted guests, promoted specials and took orders.
Executed sandwich artistry duties with very low occurrence of errors.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Trained team members to prepare sandwiches and other items according to instructions.
Interpreted food order slips per shift to prepare food according to customer orders.
Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
Accurately operated cash register to process customer payments.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Documented customer orders and conveyed special requests to kitchen staff.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Operated Type and Type kitchen gadgets to prepare meats, vegetables and condiments for service.
Observed customer purchases in line and differentiated between standard portions.
Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Brewed coffee and tea and changed out drink station syrups.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Prepared salads, soups and sandwiches for customers.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Backed up servers by setting up trays and completing some food deliveries.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Endorsed products by making recommendations and promoting specials, increasing daily sales by Number%.
Filled out daily shift log to record amount of food prepared, used and leftover.
Replenished serving stations with fresh food and cleaned up spills.
Kept kitchen, counter and dining areas cleaned and sanitized.
Completed milkshakes and ice cream desserts for customers.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Reconciled receipt totals, cash and credit payments to address shortages.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
July 2020 - August 2021
Save A Lot Grocery Store Martinsville, IN
Cashier Stocker, Team Lead
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Removed debris and packaging from boxes and separated for recycling or disposal.
Coached team members in techniques necessary to complete job tasks.
Took on customer service duties, contributing with teams of up to Number to achieve top ratings in satisfaction surveys.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Operated production machinery safely to reduce workplace accidents.
Created balanced pallets to support efficient and safe sales floor replenishment.
Operated material moving equipment to move heavy loads and maintain production levels.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Worked different stations to provide optimal coverage and meet production goals.
Participated in cross-functional team-building activities.
Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
Changed sales floor signs to show current pricing and support product promotions.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Placed special customer orders for custom or special order merchandise.
Greeted customers and directed to requested products.
Instructed junior team members on protocols and procedures of each station to maximize contributions.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Answered customer questions and provided detailed product information.
Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
Maintained effective team member communication.
Trained new team members by relaying information on company procedures and safety requirements.
Continuously checked products for quality assurance according to strict guidelines.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Checked packages and merchandise for damage and notified vendors.
Helped customers locate desired items and transfer oversized items to vehicles.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Demonstrated strong communication skills and understanding of packing slip processing requirements.
May 2019 - July 2021
Dennys Restaurant Indianapolis, Indiana
Host
Used cash registers and credit card machines to cash out customers.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Documented reservations and communicated changes to guests.
Monitored seating area and checked restrooms regularly to keep spotless.
Assisted managers with quickly resolving service- and food-related issues.
Checked and restocked server areas and organized and got change for front counter.
Leveraged POS system to manage sales transactions, process credit cards and print receipts.
Recorded available tables after seating each party using specialized seating software.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Answered customer questions about hours, seating and menu information.
Planned and executed Number-guest parties by organizing menus, spaces and special requests.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Collected information from arriving customers to seat groups or place them on waitlist.
Informed servers of newly seated parties for speedy service.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Documented reservations, alerted servers and managers of large groups and prepared seating.
January 2019 - April 2019
For Bare Feet Martinsville, Indiana
Tagger
Performed routine maintenance on workplace equipment to immediately address problems.
Used automated material moving equipment safely on job, following manufacturer instructions.
Followed safety procedures implemented by company to avoid mishaps and accidents.
Multi-tasked to keep all assigned projects running effectively and efficiently.
Performed quality checks during and after every job was run to make sure project met or exceeded expectations.
Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Carried out day-to-day duties accurately and efficiently.
Maintained excellent attendance record, consistently arriving to work on time.
Exceeded goals through effective task prioritization and great work ethic.
Developed team communications and information for meetings.
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