Customer Service Representative
Resume:
z
Araceli Torres
Las Vegas NV 89081
adsno6@r.postjobfree.com
Professional Summary:
To be with a great company in which i can gain professional growth that provides a challenging and rewarding career while allowing me to utilize my skills and knowledge to contribute to the company’s growth. I have great communication and relationship building skills. Customer service representative driven to exceed sales goals and build long term relationship with customers. Delivers positive experiences through high-quality customer care.
Skills:
●Computer literate
●Merchandising
●Skilled problem solver
●Motivated team player
●Natural leader
●Fluent in Spanish,English
●Skilled in call center operations
●Adheres to customer service procedure
Experience:
Wyndham Destinations- Collector 01/2021-04/2022
●Helping bring customers up to date with their accounts.
●Taking payments over the phone as well as providing customers with company information.
●Answering an average amount of calms per day, by assisting customer with inquiries
Telus-Las vegas-Customer service Representative 06/2016-10/ 2021
●Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
●Answered an average of phone calls per day by addressing customer inquiries,solving problems and providing new product information.
Autozone-Las vegas-Customer service 04/2014-04/2016
Provided an elevated customer experience to generate loyal clientele.
●Routinely answered customer questions regarding merchandise and pricing.
●Asked open-ended questions to assess customer needs
●Greeted customers entering the store to ascertain what each customer wanted or needed
●Recommended,selected and helpful locate and obtain out-of-stock product based on customer request. Target-Las vegas-Sales associate 04/2014-10/2014
●Maintained knowledge of current sales and promotions,policies regarding payment and exchanges and security practices.
●Completed all cleaning, stocking and organizing tasks in assigned sales area Bebe-Las vegas-customer service/stylist 03/2011-05/2012
●Alerted customers to upcoming sales events and promotions
●Maintained established merchandising standards, including window, sales floor and promotional displays
●Shared best practices for sales and customer service with other team members to help improve the stores efficiency.
Education:
High school diploma:
2
Enviormental Charter High School-Lawndale, Ca
Certification: cosmetology
Marinello School of beauty-Las vegas, Nv
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