BELLAM BAYYA REDDY

Block *, Farwaniya, Kuwait

Mobile: 009**-********

Email:Bellambayyareddy00@gmail

CAREER OVERVIEW

A sales associate professional with five years’ experience in the retail industry, customer service more than 8 years I had worked in fashion, accessories, secretary, completely was dedicated for achieving the company targets and reflecting their value, I have proven the track record of VIP transactions and appreciation from the company for the unique customers approach and being employee of the month several times.

KEY STRENGTHS:

Excellent communication skills with all the related sides.

Ensure that the team are following the right selling techniques conducted professionally as: add on sale, cross category selling, up selling.

Assisting the shop manager to assign the manpower on the schedule, highlighting the peak hours.

Having unique customer service and getting the employee of the month several times in addition to having excellent results many times with the MS.

Handling Customers complaints and compliments and taking the right actions.

Strong business understanding.

Time management efficiency, meeting the deadlines, finding innovative, creative solutions.

Team management effectiveness with motivation and disciplinary experience. High level control of stock loss, protecting the company assets Following the brand standards and applying the brand guidelines.

Suggest new ideas on how to improve sales.

Dedicated in work and giving all the best to ensure the goals achieved.

Accountable in any aspects.

Employee of the month

CAREER HISTORY

2014 TO 2017 Sales associate,

2017 To 2020 cashier,

Janie and Jack, Avenue Mall, Azadea Company,

2020 To 2022 Till now Boutiqaat online shopping company in picking department.

KEY RESPONSIBILITIES:

Working with kid’s fashion achieving the forecast.

Monitoring the shop KPI’s in term of achieving the highest results, ex: UPT, ATV.. etc. Training new joiners, customizing them to fit the business and its own standards.

Training the team to be ready for the shop target and help to run the shop smoothly.

Monitoring the daily target and shop team.

Reporting to the shop manager on daily, weekly basis.

Monitoring the inventory and taking the right actions to keep it safe and on the correct level by cooperating with the shop manager.

Analyzing the market and the competitors on weekly basis by observing their events and reporting.

Monitoring the shipment receiving procedures and quality checking during the process.

Having weekly meeting with the shop managers, emphasizing the new plans prepared for the upcoming weeks, to meet the brand standards and designated target, smoothly.

Informing customer especially the VIP for new collection by phone call

Sending emails,reports in daily and weekly basis

Supporting all in-store marketing activities

Maintaining high standards of visual merchandising in term of cleanness, display and stock rotation

Jan. 2010 to Oct. 2014

Working in office secretary in Kuwait fund for Arab economic development

KEY RESPONSIBILITIES:

Selling and finishing the stock

Reporting to the shop manager in daily basis

Ordering the items, weekly

Searching some unique designs in internet

Informing customers for new collection by phone call

Displaying the new collection and maintaining the standards of visual merchandizing

Excellent Customer Service

Sending email in daily basis

Achieving the shop targets

Checking the quality of the items in daily basis,report in case of any damages

KEY ACHIEVEMENTS:

Achieved the business plans consistently with excellent brand reputation.

Developed the highest methods of (adds on sales) & customer service

Having the track of record of VIP transaction and appreciation from the company for the unique customers approach

Employee of the month several times

Bachelor of Computer Secretarial

Customer service techniques- in office

Excellent customer service - in office

Types garments -in office

Alteration - in store

Dealing with difficult customers- in store

Type of customers - in store

Dealing with shop lifters – in store

Values integration -in store

Complaints – in store

Fabrics Characteristic -in store

Selling Method Techniques - in store

Managing Customers Reservation And Transfers -in store Garments Alteration –in store

HOBBIES & INTERESTS

Playing Cricket, Cooking, Travel, Reading Book,swimming, listing songs .

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