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Customer Service

Location:
Navarre, FL
Salary:
15.00
Posted:
October 31, 2022

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Resume:

Maureen Gilyeat

**** ******* **** #***

Navarre, FL 32566

Mobile: 913-***-****

Email: ads9zr@r.postjobfree.com

Country of Citizenship: United States of America

Veterans’ Preference: Yes, U.S. Marine Corps, Honorable Discharge

Veterans Recruitment Authority (VRA)

CPS - Disability rating of 30% or more (10 points)

National Defense Service Medal

Good Conduct Medal (2nd award)

Meritorious Unit Commendation

Navy and Marine Corps Achievement Medal

Availability: Job Type: Permanent

Work Schedule: Full Time

Desired US-FL-Pensacola

Locations:

Desired Position: Housekeeping Aide, U.S. Department of Veterans Affairs

Military & Civilian

Housekeeping Skills: Daily & Deep Cleaning Dusting & Polishing

Steam Cleaning Vacuuming & Mopping

Countertop, Appliance & Grout Cleaning Carpet Cleaning

Wood Floor Polishing Window Treatment Cleaning

Furniture & Upholstery Cleaning Room Tidying & Organizing

Tile polishing & Replacement Floor Scrubber, Buffer, & Waxer

Industrial Cleaning Assembly and Fabrication

Personal Qualities: Leadership Strong Work Ethic

Integrity Respect for Superiors

Disciplined Reliable

Team Oriented Flexibility

U.S. Marine Corps: Housekeeping Experience 6/1992 – 4/2000

Various U.S. Military Installations Hours per week: 7+

●Performed a full range of light and heavy military cleaning and routine housekeeping duties.

●Professional cleaning of areas to keep other soldiers safe by addressing spills quickly, discarding trash, installing light bulbs in halls and rooms, and vacuuming and polishing floors.

●Followed checklist for daily stocking of housekeeping carts that improved inventory management and prevented unnecessary trips to stockroom during cleaning rounds.

●Strong knowledge of cleaning supplies and procedures.

●Ability to work independently without direct supervision.

●Dusted all furniture including bed frames, dressers, lamps, etc.

●Removed markings and smudges from mirrors, windows, and other shiny surfaces.

●Cleaned the bathroom areas including the shower, sink, toilet, and floor.

●Reported any facility damages or necessary repairs in a timely fashion.

●Swept, mopped, scrubbed (machine) floors, vacuumed carpets and upholstered furniture, empty waste baskets, clean light globes and Venetian blinds, wash walls, windows and ceilings by climbing small ladders, refilled toilet tissue and towel dispensers and move furniture.

Military: U.S. Marine Corps, Camp Lejeune, NC

Over 8 years of active duty military service

Supply Administration and Operations Clerk (E-5, Sergeant, Non-Commissioned Officer)

Work Experience:

Fairfield Inn by Marriott 10/2019 – 3/2020

Front Desk Services Hours per week: 40

●Responsible for registering all guests, obtaining pertinent information, and ensuring proper credit is established.

●Routinely entered or changed reservation information on the computer system.

●Posted charges and payments to guest accounts, as needed.

●Made necessary corrections to guest accounts.

●Made with the housekeeping department about room status/availability.

●Listened and responded promptly to guest inquiries and/or complaints in an appropriate manner.

●Operated hotel switchboard.

●Cleaned and maintained the front desk area.

●Each shift, balanced cash drawers, credit card receipts, direct bills and all other incoming payments.

●Reconciled the Housekeeping report with the bucket (registration cards) to monitor room occupancy.

●Pre-blocked rooms for incoming guests, especially those with special requests or VIP considerations, while following appropriate brand frequent stay programs.

●Maintained a current room status report.

Smithfield Foods 12/2018 – 9/2019

Inventory Control Specialist Hours per week: 40

●Completed physical inventories, cycle counts, random or receipt audits, and reconciliations on a daily, monthly and quarterly basis.

●Researched inventory discrepancies, including variances in usage and cost.

●Analyzed whether the variances are acceptable or whether they need to be investigated further and corrected.

●Performed inventory computer transactions in the appropriate business software.

●Adhered to all safety procedures / standards within the course of performing job tasks.

●Oversaw the storage and warehousing of materials, actively involved in cycle counts plans, adjustments to order quantities and max/min’s levels in conjunction with the supervisor.

●Scheduled and participated in, work for special and periodic inventories.

CSM Bakery Solutions 5/2018 – 12/2018

Machine Operator Hours per week: 40

●Operated, made adjustments and set up equipment on assigned line such as panel operation, adjusting settings on line equipment, setting up box maker, bag inserter, wrappers, date codes and metal detectors, and other machine related tasks.

●Responsible for operating equipment used in preparation, mixing, and finishing product. Equipment includes but not limited to mixers, depositor, conveyors, etc.

●Use of raw materials in proper rotation (oldest first).

●Assisted supervision in proactively identifying problems and providing solutions

●Recognized and reported any signs of product tampering.

●Equipment and work areas were kept organized, clean and sanitary throughout the shift.

●End of shift removal of all waste and garbage generated during the shift.

●Ensured proper care of equipment.

●Maintained safe and efficient use of equipment, tools, and person. Reported any injury or accident immediately to supervisory and/or any unsafe condition.

●Supported and complied with all quality management systems, continuous improvement programs, food safety, employee safety, preventative maintenance programs.

●Limited down time in order to prepare more product or to pack and clean line.

●Maintained safe and efficient use of equipment, tools, and person. Reported any injury or accident immediately to supervisory and/or any unsafe condition.

●Supported, and complied with all quality management systems, continuous improvement programs, food safety, employee safety, preventative maintenance programs.

Herff Jones 3/2018 – 5/2018

Machine Operator (temporary position) Hours per week: 40

●Followed standard operating procedures, maintain a neat and organized work area.

●Performed routine adjustments safely during the press run and maintained quality throughout the run.

●Performed all assigned work effectively and on schedule.

●Followed and maintained safe manufacturing practices when working with all machinery.

●Maintained records of daily production, using paper and electronic forms (Microsoft Excel).

●Performed routine maintenance and troubleshooting.

Express Employment (Horizon Global) 10/2017 – 3/2018

Shipping Machine Operator (temporary position) Hours per week: 40

●Performed tasks along the various processing, packaging, palletizing, warehousing, and shipping areas.

●Loaded trucks and completing manifests for billing.

●Managed flow of metal to and from multiple production areas.

●Participated on safety teams.

●Maintained a clean and orderly work area.

●Recognized, reported and corrected safety hazards upon identification.

●Operation of the various packaging and product loading equipment including: conveyors, elevators, presses/compactors, baggers, palletizers, hi-lo forklifts, and shipping docks.

●Computer data entry to input product identification and process stoppage information.

●Adjusted various conveyor, packaging, and palletizing machines and equipment with hand tools as needed.

●Performed preventative maintenance on the packaging and product loading/transfer equipment as needed.

●Drove and operated the hi-lo forklifts for product and material transfer into and out of the warehouse, raw material storage/retrieval, product transfer, emptying hoppers, and loading trucks.

●Performed general cleanup of the work area including sweeping, shoveling, blowing down with compressed air and lifting various product packages as needed.

Express Employment (Sams Cleaning) 9/2017 – 10/2017

Industrial/School Cleaner (temporary position) Hours per week: 40

●Cleaned all assigned areas using proper methods and equipment.

●Collected and disposed of all garbage and recyclables.

●Arranged furniture and equipment properly.

●Cleaned light fixtures.

●Unloaded and checked in freight as the need arises.

●Informed lead custodian of equipment and facilities needing repair and/or replacement.

●Kept buildings and premises, including sidewalks and driveways, neat and clean at all times.

●Emptied waste baskets and removed trash, dusts, handles towels and other cleaning supplies, washed walls, windows and blackboards, and assisted in transporting supplies and equipment.

●Swept, mopped, waxed, stripped, sealed, finished, and polished floors using related equipment as required.

●Steam-cleaned, shampooed and vacuumed carpets.

●Cleaned and polished furniture and fixtures.

●Set up, arranged and removed furniture for special affairs.

●Secured windows and doors after cleaning assigned areas.

●Requisitioned, received, and distributed building cleaning supplies, equipment and materials.

●Kept tools, equipment and work area clean and in good condition.

●Assists other school custodial staff as required.

AeroTek (SunOpta) 6/2017 – 8/2017

Production Worker (temporary position) Hours per week: 40

●Performed diversified duties to ensure efficient performance of production packaging line.

●Provided quality assurance by maintaining a close eye on product during production runs, while working in tandem with other members of the production and maintenance teams to maintain efficiency.

●Performed housekeeping and sanitation duties while maintaining full compliance with food safety and quality standards.

●Ensured quality product by discarding inferior or defective product and communicating continuing issues to the appropriate staff member and in a timely manner.

●Ensured timely loading of fruit onto our production lines to maintain optimal machine performance.

●Hand-packed finished goods into corrugated cases to maintain optimal machine performance.

●Hand staked pallets per customer specification and operate stretch-wrapper or hand wrap finished pallets

●Completed production and quality control duties with acute attention to detail.

●Ensured cleanliness of work area by removing recyclable materials and dumping waste in a timely manner.

●Effectively communicated with members of staff at all levels in a professional manner.

●Actively participate in company safety meetings and be a proponent of employee safety.

●Follow all company quality and food safety programs as they relate to the production department

●All other duties as assigned.

Herff Jones 3/2017- 5/2017

Machine Operator (temporary position) Hours per week: 40

●Followed standard operating procedures, maintain a neat and organized work area.

●Performed routine adjustments safely during the press run and maintained quality throughout the run.

●Performed all assigned work effectively and on schedule.

●Followed and maintained safe manufacturing practices when working with all machinery.

●Maintained records of daily production, using paper and electronic forms (Microsoft Excel).

●Performed routine maintenance and troubleshooting.

Classic Courrier 4/2016 -10/2016

Medical Courier Hours per week: 40

●Transported medications and medical equipment to doctor’s offices, surgery centers and patient homes as needed.

●Ensured that supply or equipment requests are completed and delivered; informed management of any damaged equipment, supplies, or unsafe acts.

●Transported and stored specimens in appropriate temperature containers; informs management of unusual or jeopardized specimens.

●Maintained patient information confidentiality.

●Followed courier route to ensure reliable service and ensures that customer service issues are resolved; informed supply chain manager of the issues resolved or unresolved.

Drew Conrad 12/2012 – 4/2016

Bookkeeper & Delivery Helper Hours per week: 40

●Maintained payroll, filed taxes for the business, developed employee schedules and assisted with delivery routing.

●Experience in a professional office environment.

●Excellent communication skills, on the phone and in person.

●Proficiency with Microsoft Office products.

●Proficiency with standard office equipment.

●Verification of employee time cards before submission of weekly payroll.

●Maintained records of financial transactions by establishing accounts; posting transactions; ensure legal requirements compliance.

●Developed system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures.

●Maintained subsidiary accounts by verifying, allocating, and posting transactions.

●Balanced subsidiary accounts by reconciling entries.

●Maintained general ledger by transferring subsidiary account summaries.

●Maintained historical records by filing documents.

●Contributed to team effort by accomplishing related results as needed.

Johnson Controls 10/2012 – 12/2012

Assembler Hours per week: 40

●Identified proper parts to compete assemblies by reading specification sheet and blue prints.

●Assembled parts to specification.

●Installed hardware and other purchased parts into assembly per specification.

●Insulated panels as described on specification sheet.

●Utilized rivet gun, air gun, knife, welding and other hand tools to perform duties.

●Assisted others in the performances of their duties.

●Bridge crane and hoist shipments from shipping and receiving platform to storage or work area.

Nebraska Furniture Mart 2/2009 – 10/2012

Assembler Hours per week: 40

●Knowledge of filing edges with laminates, veneers, plastics, hardwoods, finishing, and solid surface.

●Read shop drawings and interpret them with no guidance

●Assembled wood components and operated machines.

●Controlled and adjusted machine settings.

●Feed raw material and parts to semi-automated machines.

●Inspected parts with precision and measuring tools.

●Tested operation of machines periodically.

●Fixed issues that might occur during the shift.

●Checked output to spot any machine-related mistakes or flaws.

●Kept records of approved and defective units or final products.

●Maintained activity logs.

Ford Motor Company 2/2001 – 3/2007

Auto Assembler & Fork Lift Operator Hours per week: 40

●Inspected, measured and completed metal workpieces to ensure conformance to specifications, using measuring and testing devices.

●Read blueprints, work orders, and production schedules to determine product and job instructions and specifications.

●Assembled, aligned, and clamped workpieces into holding fixtures to bond, heat-treat, and solder fabricated metal components.

●Set up, operated, and tended welding machines that join or bond components to fabricate metal products and assemblies.

●Laid out, fitted, and connected parts to be bonded, calculating production measurements, as necessary.



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