Customer Service Education Assistant
Resume:
CONTACT DETAILS
Katy, TX *****
*******@*****.***
EXPERTISE
Property Management
Sales Support
Product Knowledge
Inventory Control
Facility Maintenance
People Management
Staff Training & Development
Conflict Resolution
Customer Service
Cashiering
Leadership
Teamwork & Collaboration
Interpersonal Communication
Complex Problem-Solving
Time Management
Documentation
EDUCATION
Degree in Mathematics Education
Delta State, Nigeria June 2009
TECHNICAL SKILLS
Adobe
Workday
HTML
Microsoft Office Suite
Social Media
AWARDS
Circle of Excellence (2021)
Top 1 in the Region for KTP
Top 5%+ of Employee
Performance (3 Years)
MARY FUNKE OLABINTAN
Target Role: District Manager
Highly dedicated, results-driven professional with seasoned years delivering tremendous retail support, showcasing competitive expertise in mobilizing strategies to drive maximum retail sales in a customer-facing environment.
Reliable, visionary leader harnessing dynamic interpersonal skills, advancing communication efforts by cultivating relations with diverse people groups.
Exemplify strong knowledge of property management by regulating duties for physical assets such as inventory control/availability, repair, and inspections while observing compliance with operational and safety regulations.
Ensure high-quality storage unit conditions by regularly performing thorough maintenance tasks such as cleaning, sweeping, packing, and mopping.
Demonstrate aptitude for operational excellence by rigorously overseeing functions and training team members to reach established sales targets. Equipped with the flexible capacity to work independently and collaboratively.
Methodical, proactive working professional with commendable work ethics. CAREER EXPERIENCE
Public Storage Katy, TX January 2018 - Present
PROPERTY MANAGER, KEY TRAINING PROFESSIONALS (KTP)
Facilitate hands-on training for new intakes while handling lock checks/collection calls and maintaining high rates in merchandising sales.
Supervise 15+ staff members while leveraging property management expertise, yielding almost 70%+ in merchandise/district metric increase.
Maximize competitive property management efforts, resulting in multiple professional honors and recognitions from the organization. Total Wine Katy, TX October 2018 - March 2019
CASHIER CUSTOMER SERVICE
Administered exemplary customer support by swiftly processing customer purchases and managing financial transactions with the utmost integrity.
Showcased attentiveness and courteousness in addressing customer inquiries while exercising competence in conducting issue resolutions.
Maintained a clean, hygienic, and safe working environment by constantly monitoring check-out areas to improve the overall customer experience. Vera Fashion Toronto, CA May 2013 - December 2017 CASHIER CUSTOMER SERVICE
Managed client transactions through card, credit, and checks while answering calls and performing troubleshooting tasks when necessary.
Executed daily store responsibilities at maximum efficiency and reliability, ensuring accurate product pricing and prompt service delivery.
Leveraged strong attention to detail and organization skills in monitoring store financials to warrant smooth facilitation of cashiering duties. EARLIER WORK EXPERIENCE
Toronto District School Board Toronto, Ontario, CA RECEPTIONIST, EDUCATION ASSISTANT
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