Margaret Carr
Managerial
Marshall, TX *****
adrdst@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Office Manager
ASAP PERSONNEL SERVICES - Houston, TX
October 2020 to Present
Office assistant
• Processed billing, deposits, orders and collections on a daily basis
• Managed team responsibilities
• Managed office
• Responsible for outgoing communications
Account Manager
S4 Communications
February 2017 to Present
At&t account management new service and existing add on services. Direct TV .Internet and wireless New service
Billing question and issue resolutions.., call center REPRESENTATIVE (customer service) TRAINING
FLOOR SUPPORT/SUPERVISOR
CUSTOMER SERVICE
Windows
Remote dual screen
VMware
Property Manager /On Site Property Manager
Belaire Manor Apartments - Longview, TX
May 2010 to December 2016
ONESITE/ (YARDI-TRAINING SAVVY)
Leasing paperwork - background checks and budgets ..ground inspections .make ready/move in /out inspections supervisory
skills with other staff, payroll times sheets and budget control weekly .. Daily and monthly reports. Control the environment of the community. Security done by me / avidly walked the property Fair housing regulations
Employee Evaluation
• HUD PROP/SEc8 / SECT 236
CSO / COP CERTIFIED
HUDPROPERTIES - Marshall, TX
June 2006 to July 2008
CONT.
Managerial and supervisory skills. Monthly reports maintenance billing accounts payable records management inspections
Property Manager
February 2005 to May 2006
Asst the manager
Belaire Manor Apts - Longview, TX
2006 to 2006
with leasing and everyday activities on site. Did monthly reports and payroll. Did leasing and rental for The residents including move INS and move outs HUD Prop Education
Bachelor's in Criminal justice
Wiley college - Marshall, TX
CERTIFICATION
KILGORE COLLEGE
Associate's degree
Skills
• Account Management (8 years)
• Sales (5 years)
• Cold Calling
• Data Entry (10+ years)
• Powerpoint
• Inventory Management (10+ years)
• CRM
• Quickbooks
• Property Management (10+ years)
• Accounts Payable (10+ years)
• Accounting
• Yardi (Less than 1 year)
• Marketing
• Records Management
• VMWare
• VMWare
• Computer Networking
• Computer Networking
• Microsoft Outlook
• VMWare (10+ years)
• Microsoft Windows Server (10+ years)
• Operating Systems (10+ years)
• Network Administration
• System Administration (10+ years)
• Active Directory
• DNS
• LAN
• Receptionist (10+ years)
• Problem-solving
• Flexibility
• Team Work
• Property leasing
• Reliability
• Time management
• Microsoft Excel
• Fair Housing regulations
• Microsoft Word
• Supervising experience
• Management
• Retail sales
• Hospitality
• Presentation skills
• Product demos
• Mobile device management
• Computer literacy
• Customer service
• Microsoft Office
• Benefits administration
• Asset management
• Section 8
• Cash handling
• Computer skills
• Kronos
• Analysis skills
• Human resources
• ADP
• Google Docs
• Google Suite
• Communication skills
• Windows
• Call center management
Assessments
Management & Leadership Skills: Impact & Influence — Familiar July 2019
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Familiar
Written Communication — Completed
July 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Completed
Logic & Critical Thinking — Familiar
April 2019
Using logic to solve problems.
Full results: Familiar
Call Center Customer Service — Proficient
July 2019
Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: Proficient
Customer Service — Completed
March 2020
Identifying and resolving common customer issues
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
CPO/COS certified