Janet “Jan” Williamson
An Office Administrator/Buyer, with excellent work ethic, who goes above and beyond basic administrative tasks and takes on multiple projects at once. I have 15+ years of medical billing and filing insurance claims in a medical office setting and 5 years in the pharmacy setting. I am highly organized, flexible, and detail-oriented with experience supplying thorough management and administrative support to 2 or more pharmacists. I have also been the gift merchandise buyer for 5 years for Owl Drug Store in Hattiesburg, MS. We have seen tremendous growth our gift purchases during this time. Also, during this time I helped to co-ordinate a reconciliation process, through our pharmacy vendor Cardinal Health, of tracking payment of all pharmacy insurance claims. Prior to 2018, there was no formal process of tracking claims payment. I am responsible for maintaining collections of all in-store accounts. Our total open accounts are 1,805 with an 11% delinquency rate.
● Professional phone etiquette ● Payroll
● Excellent communication skills ● HIPPA compliance
● Works well under pressure ● CMS – 1500 billing forms
● Accounting familiarity - CBS accounting software
● Professional Physician Billing
● Physician/Pharmacy Credentialing
Office Administrator, 04/1999 to 4/2014
Hattiesburg Neonatology, PLLC – Hattiesburg, MS
Oversaw all daily office operations.
Composed and drafted all outgoing correspondence and reports for physicians.
Supported physician through personal document management, calendar organization and preparation for meetings.
Oversaw inventory and office supply purchases.
Kept organized documentation of patient information.
Verified insurance eligibility by communicating with various insurance companies.
Prepared and distributed payroll.
Processed accounts receivable and accounts payable.
Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies, making appropriate insurance adjustments, and reconciliations.
Contacted patients regarding unpaid and underpaid accounts to resolve any issues.
Improved timely paying of bills by developing flexible payment plans for patients.
Office Manager, 04/2014 to (Unsure of Date)
Wesley Primary Care – Dr. Omolara Otaigbe, (prior to her opening Southern Medical Care in West Hattiesburg)
Office Manager, 08/2016 to 10/2017
Urology Center – (Now Closed. Physicians merged with Southern Urology)
Office/Store Manager and Buyer, 10/2017 to Present
Hattiesburg Clinic/Owl Drug Store
High School Diploma: 1984
Seminary High School – Seminary, MS
Leadership at Work “Making a Difference”
Pearl River Community College, the Woodall Advanced Technology Center
May 2012 – October 2012
Provided financial and accounting support, using ACS church software, to Providence Baptist Church during the absence of an administrative assistant.
Very active in Providence Baptist Church, 1180 Eatonville Road, Hattiesburg, MS. I have served on numerous committees, including both personnel and finance.
References: Available upon request.