Customer Service Patient Access

Beatrice Z. Ray

**** ***** **., *********, ** ***04 951-***-**** **************@*****.***

Objective

To obtain gainful employment in a fast-paced office environment, where I can utilize the skills I have acquired throughout my years in working as clerical support in medical facilities.

Skills & Abilities

·Dependable and on time

·Fast learner

·Gets along well with others

·Team player

·Willingness to go above and beyond

·Good at multi-tasking

·Ability to prioritize

·Good customer service skills

Experience

PATIENT ACCESS REPRESENTATIVE PARKVIEW HOSPITAL 2009 - 2021

·My responsibilities consisted of checking in patients; process admissions to the hospital; verify insurance coverage, checked patients in for lab work, echo and treadmill tests; answering phones; covered hospital main lines for the operator when the employee was on break

FRONT OFFICE RECEPTIONIST RIVERSIDE MEDICAL CLINIC 1995 - 2014

·My responsibilities consisted of checking in patients as they arrived; verifying insurance coverage; collecting co-pays; answering phones; scheduling appointments; assisting with the doctor’s surgery schedule; returning calls to patients and reconciling billing at the end of each day

(Please note these dates of employment overlap because I did work both jobs until 2014)

Contact this candidate