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Call Center Sales Executive

Al Dafna, Qatar
August 05, 2022

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Sr Business Development Officer


MOBILE NO: Qatar -30499873 / India-91-903*******

Visa Status – RP (NOC with transferable)


Interested in working as a member of a motivated team involve in challenging projects in a well- managed company, were I can exercise my knowledge and learn more and more by working with others and of course sincerely and co-operatively. PROFESSIONAL EXPERIENCE (14 Years)

JSL GLOBAL LOGISTICS COMPANY in QATAR worked as Sr.Sales Logistics officer since May 2020 to till date working .

Roles and Responsibilities :

• To handle the warehouse Rentals and FOC to the clients.

• Handle Retail, super markets, hyper markets, manufacturers, stockiest, whole sale market .

• For import and export of goods handling with best service and the quotes.

• Handling corporate clients and Hotel industries for their regular requirements.

• To provide the best service on time to time basis.

• To provide based on there requirement local and GCC countries logistics and cold storage facilities to the clients.

ICICI BANK LTD Loans Department worked as Sr. Business Development Officer from Nov 2016 to January 2020.

Roles and Responsibilities

To approach Individual and Business profile clients for Home Loans and Business loans.

To generate the Business loans and home loans activities of Branch, Real Estate leads, Data.

To develop business activities from contacts and build the Network.

To approach the builders and listing the property for Home loans.

To Handle Mortgage loans, Resale and Pre sale bookings.

To generate Business from Existing and Non-Existing customers.

Generate business from existing Cross Selling customers


Worked as Sr.Relationship Officer in Multi products department Since May 01, 2012 to 28th July 2016 year .

Roles and Responsibilities

To handle the Retail customers

To approach the corporate companies for new listing and sell our Retail Multi products to their staff by promoting our STL loans, Credit Cards by cross selling at best promotional rates with salary account openings to the employees.

To Handle existing and non-Existing customers in UAE

To Handle service related issues

To generate business from Corporate Segments such as SEZ, Free Zones, Sidcos, Jafza, Industrial areas and also from other parts of emirates.

Develop customer value propositions for all business opportunities

To plan and generate data base from both cold calling and generate leads.

To generate new business from other bank customers.

To ensure customer satisfaction at any given time by our team.

Emirates NBD (ENBD) – Dubai UAE

Worked as Sr. Sales Officer – Branch Sales Department Handling Multi products since Sep 2008 to Dec 2011 yr.

Roles and Responsibilities

To approach the customer by selling financial Retail products such as personal Loans, Accounts, SME loans etc.

Handling Accidental and special saving life insurance cover financial products from collaboration with Oman Insurance.

Business Loans, Fixed deposit target over achieved in the year 2012.

Listed builders such as Emaar, Nakheel, Deyaar, union properties i used to sell home loans

Reaching the targets set by the Management on time

Based on customer request we also get the CRM lead from the Call Center and we fix appropriated time and i used to close the deal.

To generate business from existing or non-existing customers through Data Base Cold calls and cross selling.

To support customers by providing information on service issues.

ICICI BANK LTD, Liabilities (TASC – Trust Associations Societies and Club Accounts) & ICICI DIRECT LTD.(Web Trade Division) Worked as Business Development Executive from Feb 2006 to June 2008 yr. Roles and Responsibilities

To approach customers such as NGO, Trust, Associations, Societies and Clubs by promoting the special saving Accounts to these Institutions.

To generate the business from walking in customers and existing and non-existing customers.

We used to collect high value Cheques from existing customers and deposit in their accounts.

We also use to invite the Potential and non-potential personalities for seminars and through that we use to generate the business.

To open Demat- Account, vise investment account and saving accounts

Assist customers in completing the required documentation for opening accounts

To update the customers for trading shares we use to invite for training.

Develop contacts in the market with the help of networking and business development.

We also sell our Demat accounts to the customers by cross selling of ICICI Bank. ACADEMIC QUALIFICATION

Master of Business Administration (MBA) From Adman Smith University

(American university) Graduated through TASMAC – BANGALORE.

Completed Bachelor of Commerce From Mysore University (Karnataka). STRENGTH

Good communication skills.

Quick learner and excellent team player having ability to meet deadlines and work under pressure.

Keen to learn new things in the Industry.

Able to motivate others, Optimistic, with high level of dedication towards assignment. COMPUTER PROFICIENCY

Microsoft Windows.

Microsoft Office.

Exposure of Internet


Achieved every year consistent targets in ICICI BANK LTD.

Achieved top Highest Sales performer for entire CITI Bank UAE in 2014 yr.

Achieved as top ENBD BANK Dubai (Multi products Dept.) Sales performer of the year 2010.

Best Sales achiever in ICICI BANK TASC department Bangalore in the year 2007.

Participated in Sales and Marketing Workshop in ZEAL Institute Bangalore PERSONAL PROFILE

Name – Mir Faiz Ali

Father’s Name – S Hussain

Mother’s Name – Akhila Begum

Permanent Address – # 6, 6


cross, Balaji layout Bangalore -560092

Date of Birth – 06


NOV 1980

Gender – Male

Marital Status – Married

Languages Known – English, Hindi, Kannada and Urdu. Passport no - S3331785

Visa status - RP NOC Transferable (visa no -382*********) DECLARATION

I do hereby declare that the information furnished above is true to the best of my knowledge. If given a chance, I will try my best to come true to your aspiration. Place: Doha


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