Data Analyst

Jerome Amose

Villa Rica, Ga

Phone: 470-***-**** Email: ***************@*****.***

LinkedIn: https://www.linkedin.com/in/jeromeamose/ GitHub: https://github.com/Jerome4059

Summary

Summer 2021 graduate from the University of West Georgia with a bachelor’s

in management information systems, and current student on track to receive a

certificate in data science and analytics from the Georgia Institute of Technology

in May. Qualifications encompass partnering with business, leadership, and teams

to define needs, evaluate risks and issues, and implement architecture tools, and

best practices to enhance decision making and drive competitive growth. Actively

looking for entry level data analytic roles in a fast-paced and results driven company.

Technical Skills

Tools: Pandas, NumPy, SAS enterprise miner, Python, HTML, Javascript, SKLearn, Jupyter notebook, SQL, Tableau, Machine learning, Excel

Databases: PostgresSQL, MongoDB, SQLite, MySQL

Projects

Python Medicare Drug-Cost Analysis https://github.com/charlesphil/project-1

Used Python to manipulate and analyze raw Medicare drug cost data, to find out just

how much Medicare beneficiaries spent on prescription drugs between Medicare

Part B and Part D from 2010-2015, while examining the beneficiaries who received

low-income subsidies and those who did not.

Role: Team Member

Tools: Pandas, Matplotlib, Python, Jupyter notebook

SQL Employee Database Analysis https://github.com/Jerome4059/SQL-Challenge

Perform data engineering and data analysis by creating SQL tables then importing CSV files to be able to query the data and analyze characteristics about the employee database

Role: Sole Author

Tools: PostgreSQL, Primary keys, Foreign Keys, Joins

Experience

Sales Representative Nov. 2021 – Present

Cricket Wireless Villa Rica, Ga

Created innovative ways to generate and increase sales monthly by creating new contests, giveaways or ways to attract more customers into the store.

Troubleshoot and fixed defective devices that were not operating correctly.

Handled customer’s questions and complaints while providing the appropriate solutions.

Assisted with billing questions as well as processed payments for customer accounts

CyberArk analyst intern July 2021 – October 2021

Masada Cybersecurity Carrollton, Ga

Controlled CyberArk Security software to manage multiple accounts.

Operated ServiceNow and Jira to document and implement changes via

CyberArk

Fulfilled Sentry and Defender CyberArk training which consisted of

onboarding accounts and configuring CyberArk components

Service Desk Analyst Intern Sept. 2019 - August 2020

Tanner Health System Carrolton Ga

Organized and dispatched assistance to customer locations in punctual and reliable nature

Provided technical support for over 4000 plus users within the Epic Systems environment

Managed and prioritized incoming calls and escalations for both software and hardware support

Maintained service order database by providing a thorough explanation of account for ideal conflict resolution

Education

Boot Camp Certificate Data Analytics: Georgia institute of technology, Atlanta, Ga

A 24-week intensive program focused on gaining technical programming skills in Excel, VBA, Python, R, JavaScript, SQL Databases, Tableau, Big Data, and Machine Learning.

Bachelor in Management Information Systems: University of West Georgia, Carrollton, Ga

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