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Customer Service Editor

Vasanth Nagar, Karnataka, India
April 27, 2022

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Bangalore, India


A B. Com Graduate with overall 7 years

of work experience in different fields like

media & Entertainment, Administrative

role, BPO/KPO etc. Have skills which can

not only help me in any corporate

environment but also help me to adapt

to any kind of work culture.




Bachelor of Commerce


MS Excel & Word [basics]

Detail-oriented & Quick Learner

Proactive & Creative

Clear Communication


Innovation & Experimenting

Good interpersonal skills

Excellent writing skills

Excellent planning, co-ordination &

administrative abilities


One of the top performers.

Received spot cash incentives &

customer appreciation for patient

& polite behaviour & providing

exceptional support.

Organized pictures for official

magazines of B4U - “Bollywood

Glitz” Issue 3, Issue 4 & Issue 5.


Sterling Talent Solutions Pvt. Ltd. JUL 2016 – MAY2017 Senior Associate

Perform Background Checks for Applicant’s Educational and Professional record on behalf of our clients.

Maintain records & confidentiality by following the given Client procedures.

Co-ordinate between the Clients sand the applicants to complete the background verification process within the given time frame ensuring appropriate candidate selection.

Expert Source Global Services Pvt. Ltd. SEP 2015 – JUN 2016 Senior Customer Service Associate

Make outbound calls to UK customers and explain the sale product details & benefits.

Follow call procedure, build rapport with & generate maximum leads.

Provide end to end service to the customer which in turn generates more business, reference and happy customers.

S.G. Business Advisors Pvt. Ltd. JUL 2011 – SEP 2015 Admin Executive

Attend Clients and their queries and Schedule Client’s meetings with the Managing Director.

Maintain necessary records & follow-up with Clients for document submission and payments.

Make timely payment of utility bills & Maintain Petty-Cash, Bills & Vouchers.

Ensure Client satisfaction to gain more contracts and new clients. Bollywood News Service MAY 2010 – JUL 2011

Editorial Co-Ordinator

Call celebrities & fix their interview meetings with our team of journalists, Editor & Sub-Editor.

Contact newspapers, magazines to provide write-ups & sell packages.

Upload the articles on BNS website & prepare report of those articles.

Maintain records, attendance, bills, vouchers, Petty-Cash & prepare Salary-Sheet for Staff Remuneration & Overtime purpose.

Handle Clients Queries, fulfill their requirements & bill them accordingly.

Assisted in organizing pictures for B4U magazine - “Bollywood Glitz” Issue 3, Issue 4 & Issue 5.

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