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Custody KYC/AML Manager

Toronto, ON, Canada
April 26, 2022

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Hieu Vo

Citizenship : Canada Date of birth : ** October 1978


Telephone : 236-***-****

E-mail :


**** ***** ** *, *******, Ontario, Canada, M6J1H9


Objective I am seeking to apply for the Custody KYC/AML Manager position for Citco, within the real-estate,

bank, KYC, AML & compliance industry, possibly with an international perspective.

Availability Available Upon Request

Key Skills

Proficient with a vast array of office programs, compliance, accounting, & finance, concepts, including:

Knowledge of KYC, SOX, FINRA, finCEN, SEC, AML, BSA, ISAD, FFIEC, PIPEDA, OFAC, CTRs, SARs & BMO code of conduct

FDIC, DSS, HIPAA, GLBA, FIPS, Basel II, CobIT, Dodd-Frank Wall St Reform & Consumer Protection Act,

Bonds, Mutual, Hedge & Bear Funds, GIC’s, Currency Derivatives, Derivatives, Forwards, Futures, Options, Swaps &

Special Purpose Entity

Financial leverage, WACC, EBIT & DCF, LBO, growth & value investing, M&A, NAV, stock market theory & practice

Calculate TVM, PVA, EPS, GAAP, M&A, A/P, A/R, DDM, dividend yield, P/E ratio, WACC, EBIT, DCF & LBO


2017 GPEB # 83496

2017 BCLC Anti-Money Laundering (AML) Certificate

2017 BCLC Privacy Awareness Training for CASINO and CGC Certificate

2013 Canadian Airport Security Awareness Program, Certificate

2004 Financial Service Compliance Administrator-Graduates Certificate, Seneca College, Toronto, Canada

Work Experience

Hays, Burnaby, British Columbia

Full-time employment

Chubb Edwards Physical Auditor

October 2020

Observing the counts and ensuring that

they are counting and recording on

spreadsheets as expected;

Ensure that the entire inventory in each

area has been counted;

Re-audit discrepancies and recounts with

the branch;

Shoppers Drug Mart, North Vancouver, British Columbia

Full-time employment

Customer Service Manager

December 2019

Shipping & receiving duties, stock & price

inventory and merchandising duties;

Provide customer service, assign task and

maintain store organisation;

Central Crypto Exchange Corp, Vancouver, British Columbia

Full-time employment

KYC Compliance Supervisor

February to May 2018

Ensure KYC/AML deliverables are met and

hold internal partners accountable;

Manage operational risks effectively

through diligent awareness & eliminate

delays & insufficiencies;

Escalate and resolve appropriate and

sensitive issues;

Accountable for timely portfolio

management while maintaining quality


American Express, Vancouver,

British Columbia

Part-time employment

Field Sales Representative

August to September 2017

Approach customers and sell AMEX Cards;

Ensure all procedures comply with PIPEDA,


Edgewater Casino, Vancouver,

British Columbia

Full-time employment

Count Team Member

January 2017

Responsible for game drops & table game

fills, ensuring compliance with

applicable laws & regulations;

Maintain knowledge of policies, procedures

and controls of the Gaming Commission;

Verifies documentation removed from drop

boxes with information recorded on master

game worksheet;

Travelholic, Vancouver,

British Columbia

Full-time employment

Compliance Manager

November 2015 to October 2016

Develop detailed procedures for completing

the Compliance reviews;

Maintain and update compliance statues,

rules and regulations;

Identify and monitor compliance deviations

and review customer complaint’s;

BMO, Vancouver, British Columbia

Full-time employment

BMO MasterCard Sales Associate

June to October 2013

Market BMO MasterCard to clients;

Ensure all documents and procedures are

within the provisions of KYC & PIPEDA;

Empire Cabinets, Richmond,

British Columbia

Full-time employment

Compliance Officer

June 2004 to October 2005

Ensure the firm complies with ISPM No. 15-

Wood packaging mandate;

Ensure shipments receive security

clearances, registration requirements,

filings & shipment documents;

The Travel Store-Toronto International

Airport, Toronto, Ontario

Full-time employment

Customer Service Associate

September to December 2003

Surpass security clearance and acquire


Open and close duties, provide csr and

stock merchandise;

Languages Vietnamese (native)

English (fluent, TOEIC 900)

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