Flight Attendant Construction Manager
Resume:
Timothy C. Pollock
Arlington, VA, 22207
***************@*****.***
CAREER OBJECTIVE
To obtain employment within a company that allows me to utilize my experience and skills to assist in increasing consumer happiness and to create profitable gain for the company.
EXPERIENCE
Cheesecake Factory Arlington, VA
Server October 2020 - Present
●Take orders and serve them to customers while ensuring all the primary requirements of every customer are accommodated.
●Make sure that all the operating standards of the restaurant when it comes to food handling and preparation are observed all throughout their shift.
●Provide suggestions to customers when ordering their food or beverages.
●Implement one hundred percent customer service satisfaction.
●Able to relay all food orders to the kitchen in a very efficient manner to make sure that every food order is processed accordingly.
NEI Electric Power Engineering National City, CA
Project/Construction Manager Jan 2015 - Jan 2019
●Schedule the project in logical steps and budget time required to meet deadlines.
●Interpret and explain plans and contract terms to administrative staff, workers, and clients, representing the owner or developer.
●Plan, organize, or direct activities concerned with the construction or maintenance of structures, facilities, or systems.
●Take actions to deal with the results of delays, bad weather, or emergencies at construction site.
●Study job specifications to determine appropriate construction methods.
●Select, contract, and oversee workers who complete specific pieces of the project, such as painting or plumbing.
●Direct and supervise workers.
Continental Airlines Newark, NJ
Flight Attendant Mar 1985 - May 2015
●Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
●Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
●Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
●Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
●Administer first aid to passengers in distress.
●Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
●Prepare passengers and aircraft for landing, following procedures.
●Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
●Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
●Reassure passengers when situations such as turbulence are encountered.
●Announce flight delays and descent preparations.
●Inspect passenger tickets to verify information and to obtain destination information.
●Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
●Assist passengers entering or disembarking the aircraft.
●Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
●Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
●Greet passengers boarding aircraft and direct them to assigned seats.
EDUCATION
San Diego State University San Diego, CA
Bachelor of Arts (B.A.) Fine Arts (May 1986)
ADDITIONAL SKILLS
●Proficient in Microsoft software
●Problem Solving Skills
●Teamwork
●Leadership Skills
●Exemplary Customer Service Skills
●Excellent Interpersonal Skills
CERTIFICATIONS
●Automotive Technology Certification
●Airline Operations Certification
REFERENCES
References available upon request
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