Joseph Daniel

*** ** ******* ***

Lawton, OK

580-***-****

adqt7d@r.postjobfree.com

Summary

As you will note the breath of my expertise covers a wide area of responsibilities. I am a hard working, ambitious leader and motivator of people recognized for flexibility, adaptability and a high degree of expertise in the Insurance and Computer field.

Objectives

I feel confident that an interview with you would affirm that i would be an excellent team member and asset to your company.

Education

Computer Learning Center, Anaheim, CA

Certificate Computer System Programmer, Graduated May 1995

Southern Illinois University, Carbondale, IL

Health Care Management

BS, Deferred

Employment History

Express Employment, Omaha, Ne, out source company, Timberline

Total Solutions Cox Communications, Customer Service, Account Salesman, Remote working for residential accounts, upgrading and retention of accounts. Nov 2018 – Apr 2021

Convergys, Sergeant Bluff, IA

Healthcare Insurance Agent, Customer Service Advocate for United Healthcare – November 2016 – April 2018

Both sales skills and customer service, typically involves consultative sales and lead creation. Inbound and outbound call work and client support obtaining healthcare benefits.

Mass Markets, Dakota Dunes, SD

Small Business Accounts Manager - March 2015 - March 2016

Responsible for handing small business inbound customer service inquiries selling new products and services and managing the accounts.

Alorica Inc, North Sioux City, SD

Computer Technician, Computer Sales, Customer Service, February 2007 – June 2014

Computer Technician, Computer Sells, Mobile phone Technician, Customer Service maintain the US customers for billing and technical support and international services.

Transco Railway Services, Sioux City, IA

Rail Car Cleaner, January 2004 – June 2006

Performed welding, cutting and repairing railroad cars, cleaning, painting, laying train tracks and driving forklifts.

MCI, Sergeant Bluff, IA

Customer Service, February 2001 – June 2003

Customer Service for residential customer's phones, billing, sells and provisioning for international calling.

Flamingo Inn & Suites, South Sioux City, NE

Manager/Night Auditor, May 1999 – October 2001

Prepared Daily Reports and Cost Analysis for 92 Rooms, managed Housekeeping of 8 personnel.

EPS Technologies, Omaha, NE

Computer System Supervisor, December 1997 – October 1998

Supervisor of Onsite Technical Service for local and national customers. Provided technical support for notebooks and desktop PC Systems and supporting software.

Gateway 2000, North Sioux City, SD

Computer Technician, October 1995 – October 1997

Responsible for providing technical support assistance via the telephone in the installation and maintenance of the customer's PC Systems Hardware/Software.

Professional Skills

Healthcare Insurance Agent

Administrative Assistant

Communication Officer

Computer Systems Programmer

Computer Technician

Customer Service

Word Processor Trainer

Executive Secretary

U.S. Navy

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