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Associate Guest Service

Location:
Franklin, OH
Salary:
12.00
Posted:
March 04, 2022

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Resume:

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SUMMARY: Maintains the cleanliness of the facility.

ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned.

Ensures that assigned areas are kept clean and orderly.

Performs and assists with routine inventory on a daily basis of all required stock per area of responsibility.

Ensures availability to complete/perform special functions as directed by Leadership.

Demonstrates exceptional time management skills and responds promptly when on in house radio contact.

Demonstrates the ability to maintain equipment standards. Reports any equipment malfunctions immediately.

Always follows department training standards. (i.e.: clean-as-you-go, re-check guest)

Always adheres to departmental guidelines for sanitation and safety standards.

Follows GuestPath Universal Service Standards, Operational Service Standards, and SERVE expectations at all times.

Perform duties in a safe manner; report any potential safety hazards to management staff.

Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

STANDARDS OF PERFORMANCE

Maintaining interpersonal working relationship among all personnel

Oral and written communication skills

Willingness to work flexible hours and handle high pressure situations in an interruptive environment QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Must complete a thorough background check or be able to obtain a Gaming License CERTIFICATIONS, LICENSES, REGISTRATIONS:

Associate must be able to qualify for licenses and permits required by federal, state, and local regulations. WORK ENVIRONMENT: While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes, dust or airborne particles, toxic or caustic chemicals, second-hand smoke and outside weather conditions. PHYSICAL DEMANDS

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The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is predominately walking and standing; frequently uses the stairs or elevators; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision, color coordination, and ability to adjust focus. The associate may be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate to loud. All associates are under surveillance (and audio surveillance in limited areas). Performance may be observed and recorded.



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