Detail-Oriented Remote Data Entry Candidate

Emily DiGeronimo

Columbus, OH ***** +1-380-***-**** *****.************@*****.***

Summary

Detail-oriented professional with 6+ years of management and customer service experience in fast-paced retail environments. Managed bakery operations, inventory, records, deliveries, and customer orders while supervising and training clerks. Increased department sales by 20% to 40% year over year through reliable organization, strong communication, and customer-focused service. Seeking remote data entry, customer service, or sales opportunities. Work Authorization

Authorized to work in the US for any employer

Work Experience

Bakery Manager

Kroger Columbus, OH

July 2019 to Present

• Managed all bakery operations, including daily orders, inventory, and floor setup, supporting efficient department performance.

• Supervised and trained bakery clerks to ensure excellent customer service, effective teamwork, and consistent daily execution.

• Increased department sales by 20% to 40% compared to previous year's numbers through effective bakery operations and customer-focused service.

• Decorated custom cake and cupcake orders to meet customer specifications, delivering personalized products that supported customer satisfaction.

• Handled truck deliveries by breaking down shipments and organizing stock efficiently to maintain accurate inventory and product availability.

• Built strong rapport with customers through professional and friendly communication, supporting positive service experiences and repeat business.

• Maintained accurate inventory and sales records to support department goals and informed operational decision- making.

• Demonstrated strong work ethic and reliability by consistently going above and beyond to support bakery operations and customer needs.

Education

High school diploma

Brookhaven High School Columbus, OH

August 2008 to June 2012

Licenses and Certifications

Driver's License

Skills

Supervising Experience Production Planning Customer communication Shipment Receiving Sales Analysis Leadership Grocery store Cake Decorating Assistant Manager Experience Merchandising Staff Training Experience with children Customer service Childcare Retail sales Infant care Phone etiquette Communication skills Babysitting Food Safety Toddler care Data entry English Order Fulfillment Inventory Control Teaching Basic math Catering Management Food Preparation

Contact this candidate