AZIM NASIM KHAN

Address

***/**, ***** ******, ******* no: 720-***-****

Queens Park, Mira road,

Thane - 401107

Maharashtra.

Email id : adqbyc@r.postjobfree.com

Career Objective

To work in a challenging environment where is a sufficient scope of implementing ideas in co-ordination and concordance with the experienced personnel in the related field. Academic Qualification

Work Experience

Tech Mahindra Business Services Ltd 12-11-2020 to Present Job profile (Customer service- Retention)

* Retaining customers

* Solving customers queries.

* Up selling alternative products.

Intelenet Global Services Pvt Ltd. 19-12-2014 to 22-06-2016 Job profile (C.S.A)

* Attending inbound/outbound Calls.

* Solving customers queries.

* Up selling alternative products.

* Assisting new joined members in team with product and process. Ani Technologies Pvt Ltd. 26-12-2016 to 31-03-2019 Job profile (C.S.A)

* Attending inbound/outbound Calls.

* Solving customers complaints.

* Handling escalation calls.

* Handling driver partner’s incentive and payment related issues.

* Handling attachment of cab issues.

* Handled e-mail queries.

Other skills

* Microsoft word.

* Microsoft excel.

* Microsoft PowerPoint.

* Microsoft outlook.

Achievements:

* Excellent performer and high rated customer service executive.

* Assisted team leader with training new joiners.

S.S.C

H.S.C

Maharashtra Board

Maharashtra Board

2010

2012

86%

60%

* Monthly

Languages known

* Hindi - Mother tongue

* English - Fluent spoken and written

* Marathi - Intermediate level

Personal details

Father Name : Nasim Khan

Date of Birth : 15th Feb 1993

Gender : Male

Marital Status : Unmarried

Nationality : Indian

Hobbies : Playing cricket and Watching Movies

Declaration

I hereby declare that the information furnished above is true to the best of my knowledge. I do Hereby declare that above particulars of information and facts stated are true, correct and complete to the best of my knowledge and belief.

AZIM KHAN

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