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Business Analyst Scrum Master

Alexandria, VA
May 18, 2022

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Alexandria, VA 22303


• Documentation Management

• Waterfall methodology

• Flexible and Adaptable

• Multitasking Abilities

• Problem-Solving

• Agile Methodology

• Requirement Gathering & Analysis

• MS Office/Excel

• Mockups

• User Acceptance Testing

• Project Management

• User Stories


• Use Cases Diagram

• Validate Requirements

• Functional & Non-Functional


• Process flow diagram

• Snagit

• Acceptance Criteria

• Jira & Confluence


• Ashworth College

Norcross, GA

• The Polytechnic of Ibadan

Oyo State, Nigeria


• Certified Business Analyst

• Certified Scrum Master


Detail-oriented Business Analyst with over 6 years of experience in eliciting, analyzing, and documenting requirements for clients across different industries. Experience working in various Software Development Life Cycle (SDLC) environments; Waterfall and Agile. I am a detailed team player with strong interpersonal and communication skills. Comfortable with managing multiple projects simultaneously while executing project deliverables that meet client satisfaction.


Hershey's Chocolate World – Business Analyst

Harrisburg, PA • 03/2017 - Current

• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.

• Developed short-term goals and long-term strategic plans to improve risk control and mitigation.

• Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.

• Conducted interviews with key business users to collect information on business processes and user requirements.

• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.

• Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.

• Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance, and functionality.

• Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.

• Identified process inefficiencies through gap analysis and outlined sensible solutions.

• Improved business direction by prioritizing customers and implementing changes based on collected feedback.

• Worked with the business and functional users to analyze client's requirements, identified challenges with the project(s) and devised software solutions in conjunction with technical staff.

• Created dashboards using MS Excel. Presented this Data to the business stakeholders to identify the areas of process improvement.

• Assisted in JAD sessions with business users and stakeholders to define project scope, to identify the business process flows and determine whether any as-is and to-be proposed requirements are impacted by the new development efforts.

• Conducted requirements gathering session with users; facilitates the requirement validation sessions, work group meeting session, reach out to users through emails and schedule meetings to gather requirements.

• Create Use cases, process flow diagrams, screen mock-ups using various tools such as, as well as developing stakeholder progress reports, and activity diagrams using MS Visio.

• Documentation of the requirements to prepare the business requirements documentations (BRD)and functional requirements documentation (FRD)

• Designed and developed flow charts, activity diagrams, decision trees and decision tables to support the business requirements.

• Worked closely with clients, business users testing team and technical team to analyze the technical constraints, issues, and risks.

• Analyzed and designed the requirements for a new system based on the agile methodology.

• Worked with different teams to gather the data flow requirements to ensure appropriate data movement.

Hershey's Chocolate World – Scrum Master

Harrisburg, PA • 01/2016 - 02/2017

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.

• Led sprint reviews, daily scrums, and planning meetings to realize full team engagement.

• Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.

• Worked to provide continuous improvement for product development lifecycle.

• Worked effectively with multiple Scrum teams both internally and offshore.

• Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.

• Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.

• Researched current trends to stay knowledgeable in Scrum methods.

• Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.

• Managed product backlog and supported Scrum framework for monthly sprint releases.

• Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.

• Anticipated impediments to team delivery involving cultural barriers and logistical challenges.

• Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.

• Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.

• Updated customers and senior leaders on progress and roadblocks.

• Investigated and corrected or escalated project problems.

• Managed and motivated project teams to promote collaboration and keep members on-task and productive.

• Facilitates teams planning and tracking activities while coaching in Agile principles.

• Protect development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog project timeline.

• Work closely with project owner in backlog management and continuous delivery of features.

• I build strong and lasting relationships with stakeholders for helping teams to deliver the right thing at the right time.


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