Sales Associate Customer Service

Eඏൺඇ ൾඅ ඇൾ C ඌඇൾඋඈඌ

**** ******* **** **, ***********, NM 87105 505-***-**** **********@*****.*** Customer Service with 14 + years experience. Able to work with minimal direction to solve problems, resolve conflicts and respond to customer

inquiries. Areas of expertise include :

Lift truck Pallet jacks

Forklift operation

Two-man Lift

Bio Hazard clean-up

Bloodborne Pathogens

People Skills

Cashiering

Credit card sales / Returns

Clerical support

Knowledge of OSHA Guideline

Ability to read, understand, follow and enforce

safety procedures

Ability to lead and train staff and/or students

Staff development

Project management

Self-motivated

Ability to understand written and verbal

communications

Materials preparation

Document scanning

Inspection reviews

Knowledge of supplies, equipment, and /or

services ordering and inventory control

Data management

Product testing

Hardware evaluation

Ability to foster a cooperative work environment

Team leadership

Data entry

Lead Custodial, 06/2006 to 10/2013

COA Family Community/COA International Airport – Albuquerque, NM Empties trash receptacles and bags for proper disposal supplies Leads, guides, and /or trains custodians in applicable procedures and techniques Ensures proper care in the use and maintenance of equipment and supplies: promotes continuous improvement of workplace safety and environment practices May oversee and /or assist with snow removal activities Sඎආආൺඋඒ

Kඇඈඐඅൾൽ ൾ S අඅඌ Aൻ අ ඍ ൾඌ

Wඈඋ H ඌඍඈඋඒ

Performs miscellaneous job-related duties as assigned Lock doors after cleaning secure areas

Maintains adequate supplies for the day to day needs of custodial staff dust and mops floor

Vacuum carpets

Empties trash receptacles and bags for proper disposal Cleans restrooms and restocks paper and soap supplies Cashier/Customer Service/Sales Associate, 01/2005 to 01/2007 WILDLIFE TRADING COMPANY

Responded to customer inquires and concerns

Worked directly with management to achieve sales results Received new merchandise

Set up displays

Cashier/Customer Service /Sales Associate, 01/2005 to 01/2006 Home Depot

Worked directly with departments, customers, to achieve sales results Responded to customer requests via the telephone

Entered details such as payment account information into the computer system. Site Supervisor, 01/2000 to 01/2002

Adelante Development Center – Albuquerque, NM

Oversaw daily operations at the site, keeping team production moving at an optimal pace. Responded to calls in both routine and emergency situations. Directed guests around the building and answered questions regarding accessibility. Delivered accurate verbal and written reports to company personnel. Maintained accurate and detailed logs of all events that occurred during each shift. Bartender And Server, 01/2000 to 01/2001

Monte Carlo Steak House – Albuquerque, NM

Greeted and Seated customers

Presented a variety of menu options, answering questions Advising best food and drink choices for each customer Taking orders, delivering to table deftly and accurately Attend to and guarantee compliance to cleanliness standards Check the quality of final serving, resolve any issues Ensure customer satisfaction and augment of establishment reputation Deliver check and accept payment

Working knowledge of cash register and any ordering information systems Work with other staff as a team

Work diligently to achieve outstanding service of quality Outstanding people skills

Sales Associate/Cashier/Customer Service, 01/1990 to 01/1992 Woman's World Clothing Store – Albuquerque, NM

Responded to customer requests via the telephone

Entered details such as payments, account information into computer systems Received new merchandise, set up displays

Worked directly with management to achieve sales results Achieved revenue objective by consumer sales

Packed up merchandise for return shipping

Sales Associate/Customer Service/Stock, 01/1990 to 01/1990 Lane Bryant Clothing Stores – Albuquerque, NM

Customer Service

Sales Associate

Merchandise Display

Shipping and receiving

Maintenance of store appearance

Remittance Clerk, 05/1989 to 12/1989

Fredrick's of Hollywood – Hollywood, CA

Verified Cash, check, money order, credit card amounts with catalog orders. Called Credit companies and Banks for authorizations. Sent orders to be processed.

Cashier, 01/1989 to 01/1989

Consumer Drug Sore – Hollywood, CA

Cash/Credit transactions

Lottery Ticket sales

Balanced Registers

Pulled deposits

Cleaned shelves

Stocked merchandise

Maintained counters and store appearance

High school: 1984

TV I - Albuquerque, NM

Continuing education in Teller Certificate

Bank Teller Certificate TV-I course completed 1982. Green Cleaning Certificate Certified in Environmentally safe cleaning products and Procedures

Authorized to work in the US for any employer

Eൽඎർൺඍ ඈඇ

Cൾඋඍ ൿ ർൺඍ ඈඇඌ

Aൽൽ ඍ ඈඇൺඅ Iඇൿඈඋආൺඍ ඈඇ

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