Sales Executive Data Entry

CURRICULUM VITAE

ESTHER WAMUYU NJOROGE

Nationality: Kenyan

Language: English

Phone: +971*********

Email: **********@*****.***

Visa status: Visit Visa

CAREER OBJECTIVES

To strive towards greater challenges, responsibilities and opportunities in the services industry and use my communication and interpersonal skills in order to guarantee excellent customer services and maximize customer satisfaction as I learn more and welcome new challenges in a company that demands honest.

COMPANY: TORINO COMPANY DUBAI UAE (FEBEUARY 2021 – TO DATE)

Position: DATA ENTRY

Responsibilities

Maintains database by entering new and updated customer and account information.

Prepares source data for computer entry by compiling and sorting information.

Establishes entry priorities.

Processes customer and account source documents by reviewing data for deficiencies.

BATA SHOES COMPANY - KENYA (JAN 2019- DEC 2020)

Position: CASHIER/ SALES ASSOCIATE

Responsibilities

Create a welcoming environment by greeting and approaching customers and providing assistance with positive attitude

After sales service

Manage transactions with customers using cash registers

Scan goods and ensure pricing is accurate

Collect payments whether in cash or credit

Issue receipts, refunds, change or tickets

Introduce promotions and operate cash registers and managed financial transactions

Recommend merchandise based on product knowledge and customer preference

Demonstrate timely follow up on customer request and commitments

Effectively utilize available clientele tools and resources to increase personal business

SINAI LIMITED COMPANY (JUNE 2015- DEC 2018)

Position: ADMIN CUM SALES EXECUTIVE

Responsibilities

Greet and direct customers

Provide accurate information (e.g. product features, pricing and after-sales services)

Answer customers’ questions about specific products/services

Conduct price and feature comparisons to facilitate purchasing

Cross-sell products

Ensure racks are fully stocked

Manage returns of merchandise

Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)

Stay up-to-date with new products/services

Experienced in doing quotations

Dealing with the shipments

SKILLS

Confidence with IT and Opera System

Problem Solving

Ability to stay calm and tactful under pressure

Strong Interpersonal skills

Sales skills

Good time management

Good communication skills

Discretion

Accuracy and good attention to detail

Multitasking

EDUCATION BACKGROUND

January 2012-November 2014: DIMA College

Diploma in Business Administration

January 2012-August 2012; JIIT College

Certificate in MS Microsoft

HOBBIES AND INTEREST

Watching, Reading and learning new things, Hiking and traveling, swimming

REFEREE

Upon request

Contact this candidate