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Communication skills trainer, ielts Trainer and Customer Care Executiv

Location:
Pune, Maharashtra, India
Salary:
30000
Posted:
February 19, 2021

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Resume:

Resume

Nilesh Nagnath Adhatrao

Hari Om Residency Building A wing B 3rd floor flt no 13

Shivaji Nagar Isbavi Pandharpur 413304

Date of Birth: September 03, 1986

Mobile:866-***-****

E-Mail: adka7e@r.postjobfree.com

Career Objective

To pursue a challenging career and be part of a progressive organization that gives scope to enhance my knowledge, skills and to reach the pinnacle in the computing field with sheer determination, dedication and hard work.

Experience

Alchemist Spoken English

(01/05/ 2016 to 01/05/2020)

Job role and Responsibilities:

Skills of facilitating discussion, providing helpful feedback to trainee and presenting training content in an engaging manner.

Preparing for a communication training session and teaching a university-level communication class.

Produce and understand training materials, work closely with individuals and evaluate how well trainee has learned.

Developing materials that would help trainee understand the subjects being taught.

Being an Asst. Manager; maintaining daily report of all transactions generating reports.

Generating staff members on communication syllabus deliver quality work.

Reward top performers with visible recognition and specific perks as incentives.

CompuCom Systems, Inc.

(04/08/ 2014 to17/03/2016)

Job role and Responsibilities:

Being an Operations Associate we create and route tickets and help Stores to get their issue fixed.

After checking their contracts we work on Ticket creation via email and other applications. We confirm with the store and send the technician accordingly.

We assist The Pantry Stores all across the USA and provide them the best technical support within 4 hours.

EXL Services SEZ BPO Solutions Pvt.Ltd.

(22/04/2013 to till 30/07/2014)

Job role and Responsibilities:

The role was of Auto-insurance Officer for DirectLine Group (DLG).Being an Auto-insurance Officer, my job was to assist the customers from United Kingdom to get the cover for their damaged vehicles.

To Inform the Third party Insurance company about the accident and get the information of their client along with vehicle information.

In this procedure we used to contact Garage Solicitors and third party insurer.

Education

(Science)Panhala Public School, panhala with 64.26% in 2002, Kolhapur University.

HSC (Science) Vamanrao Mane Jr. College, Bhairavnathwadi, Pandharpur with 59.17% in 2005, Pune University

BA (Arts)Sir Parshuram College, Pune with 55.00% in2012 Pune University.

B.ed (English) from Shivaji University Kolhapur

(Awaiting results)

Achievements

Initiated the Student Journal which helped a lot of student to express themselves through poetry and novel.

Won the District Theater Competition in 2017 with my class.

Software and Hardware Skills:Print Graphics:MSWord, Excel, PowerPoint.

Graphics:Adobe Photoshop, Illustrator, Flash Basic & Html.

Platforms:Windows 98, 2000, XP, vista 7.

(Basic Knowledge of Hardware and Networking).

Languages Known

English, Hindi and Marathi.

Hobbies

Listening to music, watching movies,playing guitar and play Football

Extra Curriculum Activities

Part of Football Team and played for Zonal level in 2008-09.

Team member of intra organization football winner team.

Summing up

Good design sense. Good communication skills. Ability to interact with clients as well as work independently.

Declaration

I hereby declare that all the details furnished above are true to the best of my knowledge and belief.

Date:

Place: Pandharpur Nilesh Nagnath Adhatrao



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