Assistant Manager
Resume:
Beverly Hlatshwayo
Identity Number: 910**********
Country of Birth: South Africa
Gender: Female
Marital Status: Married
Driver’s Licence: Code (08) B
Address: **** ****** ******, **********, ***toria, 0162 Contact Numbers: 073-***-**** – 081-***-****
Email: adk46a@r.postjobfree.com
WORK
EXPERIENCE
August 2018 – December 2020
Department of Higher Education and Training
Research Administrator (Policy Research and Evaluation Directorate) Responsibilities:
● Responding to emails from students and researchers wanting to undertake research in the Department and drafting DDG submission and letters of approval. Updating a tracking register of requests.
● Assisted in the DDGs Office when requested, setting up meetings, answering and transferring calls for the DDG and any other administrative work requested by the DDG
● Knowledge of the Human Resource Polcies
● I have knowledge of the Public Finance Management Act and Treasury Regulations as well as Public Service Act and Regulations
● Assisted in desktop research
● Good knowledge of the Batho Pele Principles
● Assist in coordinating and taking minutes at Research Forum meetings
● Planning and organising of internal seminars
● Prepare evaluation reports for internal seminars based on the participants’ assessment on what can be improved
● Assisting in writing summary reports of research publications for dissemination through Newsflash. Updating a tracking register of dissemination
● Have knowledge of monitoring and evaluation principles
● Assist in administrative support for research projects such as the Five-Year Research Programme on TVET- setting up meetings with relevant stakeholders for sub-projects, and the GTAC TVET Tracer study - assisted in setting up meetings with stakeholders
● Undertake tasks associated with research coordination, preparing meeting packs and taking minutes at the Collaborative Research Working Group Meetings
● Assisted in developing a Research Assessment Tool
● Assist in the planning and organisation of the Research Colloquium. Updated stakeholder database, sent invitations and monitored RSVPs, packed Conference Packs, assisted with registration at the event, responded to queries from participants
● Assisting in editing and layout of documents such as the DHET Research Bulletin and the DHET M&E Framework (including diagram on overview of PSET)
● Manage and respond to project related emails
● Attend project meetings
● Attend HSRC seminars and writing summary reports based on the seminar
● Write an article as a contribution to the DHET Research Bulletin
● Assisting in drafting memos
● Taking notes during meetings and compiling draft minutes after the meeting for circulation
● Assisting the directorate with job-related duties as assigned
● Assist and give support in administrative work
● Setting calendar meetings and following up attendance with participants January 2018 – March 2018
Bookmark Book Shop
Administrative Cashier (Temp)
Responsibilities:
● Compiling quotations for clients, internal and external through the system
● Answering phone calls and attending to client queries
● Perform cashier transactions
● Customer services related duties
December 2016 – November 2017
Thamane Holdings
Receptionist (Temp)
Responsibilities:
● Compiling quotations for clients, internal and external through the system
● Receiving visitors and customers
● Receiving calls both internal and external and transferring them to relevant people
● Taking messages to relevant people
● Making appointment meetings for colleagues and clients
● Making copies, faxing and receiving fax
● Filling of documents
● Preparing documents for delivery
● Receiving invoices for payment and preparing invoices to submit to clients for payments
● Customer services related duties
March 2011 – November 201
Groenkloof Hardware
Cashier
Responsibilities:
● Handle cash transactions
● Scan goods and collect payments
● Issue receipts, refunds, change or tickets
● Make sales referrals, cross-sell products and introduce new ones
● Resolve customer complaints, guide them and provide relevant information
● Greet customers when entering or leaving establishments
● Maintain clean and tidy checkout areas
● Keep reports of transactions
● Bag, box or wrap packages
● Pleasantly deal with customers to ensure satisfaction EDUCATION
2017 - 2018
Bachelor of Administration Honours Public Administration and Management, University of Pretoria
2012 - 2017
Bachelor of Administration in International Relations, University of Pretoria 2010
National Senior Certificate (Grade 12), Cornerstone College LANGUAGES
SKILLS
● English – Full Professional Proficiency
● Afrikaans – Limited working Proficiency
● Isizulu - Full Professional Proficiency
● Sesotho - Limited working Proficiency
COMPUTER
SKILLS
KEY SKILL AND
COMPETEMCIES
● Operating System (Windows)
● Office Suites (Microsoft Office)
● Presentation (PowerPoint, Publisher)
● Spreadsheets (Excel, Google Spreadsheets)
● Communication and Collaborations Tool (Skype, Zoom, Teams)
● Administrative Skills
● Strategic Capability and Leadership
● Programme and Project Management
● Time management/Able to prioritize in a complex, fast-paced environment.
● Knowledge Management
● Service Delivery Innovation
● Excellent communication and interpersonal skills
● Good writing, researching and presentation skills
● Problem Solving and Analysis
● Client Orientation and Customer Focus
● Flexible, able to assist wherever assistance is needed
● Good communication skills via email
● Planning and organising
● Able to work under pressure
REFERENCES 1. Ms Renay Pillay (DHET) Directorate Director 012-***-**** – 061-***-****
2. Ms Anathi Gungu (Bookmark) Assistant Manager
3. Ms Nomvula Ntuli (Thamane Holdings) Manager
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