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Software Python

Allentown, PA
December 25, 2020

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Extensive background in cliental interaction with duel language capability, with what has been described as “world class customer service” and a desire to “take initiative” in a new fast paced environment. Enjoyed enormous success in securing long lasting and personal client relations across various and dynamic fields of business. Academic background in technology enables a flexible and effective approach in a modern professional environment. Well devolved interpersonal skills with flexible and effective ability to reach and attain goals in a positive, driven optimistic atmosphere.


Operating systems: Windows 10, Windows 8, Linux background

Software: VS Code, Microsoft Office, Linux command line

Programming: C++ experience, JavaScript background, python experience,

Web: HTML & CSS proficiency.


SAP Digitalization Project 2019 - present

Worked in a driven team based environment to deliver client needs, delivered software solutions with attention to accuracy and detail with patience and a desire to learn and grow both personally and professionally.

IT interactive assessment 2018

Demonstrated excellency in ability to identify and interact with various components across the IT industry, with accomplishments in virtual and physical environments to construct a working IT solution, including functional desktops, from the ground up.

Web Development Career Presentation 2018

Clearly and effectively brought together and presented a well-organized and compressive business presentation utilizing professional office-based software to deliver a professional, effective and comprehensive conference in a classroom setting to convey to an audience of broad background and majors my career goals and direction to obtain such.

CAI/Job Readiness Training 2018

Developed professional business interactions in a corporate environment while developing and applying technical skills useful for the IT industry with professional preparation in ethics, business acumen, and self development.

Python Project 2017

Successfully and effectively designed and implemented executable coding (in python) in an educational environment that delivered goal based capability in user interaction and automated capability.

C++ Project 2016

Effectively delivered a user interaction software solution in a team based educational environment with timely and effective results.


Computer Aid Inc Allentown, PA Oct, 2019 – present

Software Testing

Analyzed and executed software interface for SAP/HANA while growing both technical and professional skills.

Primer Wine & Spirits Newark, DE May, 2018 – July 2019

Store Clerk

Handled stock & inventory as well as register, with success in securing steady cliental for the store. Noted for securing cliental and forming customer based relationships.

Walmart Newark, DE

Backroom May, 2016 – N 2017

Quickly and efficiently unloaded and organized inventory, while devolving effective interpersonal skills to deliver steady and organized inventory in a timely and efficient manner. Assumed leadership position with recognition from both coworkers and management.

Best Buy

Customer Service Specialist Nov 2016- May 2017 Rang out and engaged with customers while driving sales in protection plans and credit card applications with success, awarded “world class service” and ability to “show initiative” in employee reviews.


Electronics Associate June 2015- Aug 2016

Used outstanding commutation skills with demonstrated ability in Spanish to help and direct customers, while also handling and organizing inventory.

Dairy Associate Dec2013- June 2015

Moved and organized inventory in a quickly and timely manner while interacting and assisting customers in a friendly manner. Was noted for being helpful to customers, timely in attendance, and on target and beyond with expected deliverables.


Wilmington University 2018- 2022

Information Systems Management.

Delaware Technical Community College 2015-2020

Relevant coursework: Business I Introduction to C++ IT Trouble Shooting Critical and Academic Thinking Composition and Research System Admin I

William Penn High School (2009 to 2013) Newcastle, DE

*Awarded AP Scholar award by the College Board*

Graduated with honors

4 years foreign language experience

Cover Letter

Robert Smallwood

1600 Lehigh Pky E


Thank you for taking the time to review my cover letter.

After seeing your posting, I wanted to take the time to address you directly. Having a long background in Quality assurance myself, I find myself having a passion in technology and your firm seems to share that. For over a year now, I have been fortunate enough to call myself a problem solver, in so many ways. This goes well beyond software, to the line between human and machine, and I have been lucky enough to be a pioneer in exploring it.

I look forward to hearing back from you hopefully in regard to embarking on this journey together soon.


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